Changing your Skype for Business PIN

This article covers how to change your Skype for Business PIN. When you are the moderator/presenter for a Skype audio conference/meeting, you will use your PIN to join the meeting as a moderator from a regular phone.

1. In your Outlook calendar, click on New Skype Meeting

In your Outlook calendar, click on New Skype Meeting
  1. Open Outlook.
  2. Open the Calendar.
  3. Click on New Skype Meeting.

2. Click Forgot your dial-in PIN?

Click Forgot your dial-in PIN?

In the body of the meeting, click on the Forgot your dial-in PIN? link.

3. Click on Sign In.

Click on Sign In.

In the Personal Identification Number (PIN) section, click Sign In.

4. Click Sign In.

Click Sign In.

5. Enter your campus username and password. Then click OK.

Enter your campus username and password. Then click OK.
  1. Enter your campus username as ad\username (i.e. ad\ckent).
  2. Enter your campus password.
  3. Then click OK.

6. Click Reset your PIN.

Click Reset your PIN.

In the Personal Identification Number (PIN) section, click Reset Your PIN.

7. Enter a new PIN and click OK.

Enter a new PIN and click OK.
  1. Enter a new PIN and then confirm the new PIN.
  2. Click OK.

8. You're done!

You're done!

You'll see a confirmation that your PIN was changed successfully.

Need More Help?

If you need a Lync/Skype for Business account, follow the steps outlined in this article.

Contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777 for additional assistance.

For assistance with Enterprise Voice, including finding out if you are eligible, please contact telecom@fullerton.edu.

For additional resources view the Skype for Business Help and Resources article.

Created by: LAC