IT Knowledge BaseGeneral TopicsPasswords Updating Devices with Your New PasswordUpdating Your Mail Password on Your Apple iOS Device

Updating Your Mail Password on Your Apple iOS Device

This article covers updating your Mail password on your iOS device (iPhone, iPad, iPod touch) after changing your campus password.

1. Tap on the Mail icon and then enter your new password when prompted.

Mail app with incorrect password

Tap on the Mail icon.

You will be prompted to enter your new campus password.

Then tap OK.

You’re done!

Didn't work? Wait a few minutes and try again.

Sometimes it can take up to two hours for your password change to be recognized by your device.

Still having issues and it's been more than two hours? Follow these steps.

2. Tap the Settings icon.

 iPad display screen

3. Tap Passwords & Accounts.

Settings menu

4. Tap on your campus email account.

Passwords and Accounts screen

5. Tap on the Account name.

Exchange email screen

6. Enter your new password and then tap Done.

Account setup password
  1. Enter your new password in the Password field.
  2. Then tap Done.

Need More Help?

Contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777 for additional assistance.

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