Logging in to Adobe Creative Cloud App with Duo Authentication
This article covers how to log in to your Adobe Creative Cloud App with Duo authentication.
If you use Adobe mobile apps with your campus login, you may need to log in to them using similar steps to the ones below.
1. Open the Adobe Creative Cloud app.
2. Click on the profile picture at the top right. Then select Sign out.
3. Click Continue.
4. Once you are signed out, enter your campus email address and then click Continue.
Faculty/staff should enter their @fullerton.edu email address; students should enter their @csu.fullerton.edu email address.
5. If prompted, click on Company or School Account.
Please note if you have a personal Adobe account that is tied to your campus email account, the personal Adobe account is not impacted by this update.
6. Enter your campus email address and then click Next.
Faculty/staff should enter their @fullerton.edu email address; students should enter their @csu.fullerton.edu email address.
7. Enter your campus email address. Then click Sign In.
Your campus email address should already be populated on this screen, but if not, you can type it in.
- Enter your campus password. This is the same password that you use to log on to the campus portal.
- Then click Sign In.
8. Click Send Me a Push to authenticate with the Duo Mobile app.
Don't have Duo Mobile app? View instructions on how to set up the Duo Mobile app.
9. Tap Approve on your mobile device to approve the login.
10. Choose whether or not you want to stay signed in.
If you are signing in to a computer you use frequently, choose Yes to reduce the number of times you are asked to sign in again.
11. You're done! It may take a few minutes for your Creative Cloud account to sync your settings and items (e.g., fonts, saved projects).
Need More Help?
Faculty/staff can contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance.
Students can contact the Student IT Help Desk at [email protected]edu or 657-278-8888 for additional assistance.