Adding a device to your Duo account

This article will demonstrate how to add an additional device to your Duo account. Having multiple devices is recommended to give you options in case you don't have one of your devices with you

1. Visit https://duoauth.fullerton.edu

2. Enter your username (ad\username) and password and click sign in

sign in prompt in duoauth.fullerton.edu

3. Click on Add a new device

Add a new device prompt

4. Choose an authentication device and method

Be sure you select a device that is accessible to you at the time you are adding an additional device.

add new device prmpting you to authenticate first

5. Select the device you wish to add

What type of device are you adding
Add your mobile phone

Install the Duo Mobile app on your mobile phone from either Apple Store or Google Play. You will come back to this in step 5

Install Duo Mobile for iOS

1. Select Mobile phone

2. Enter your mobile phone number and click Continue

enter your phone number

3. Select mobile phone type

4. Click on I have Duo Mobile installed

Install Duo Mobile for iOS

5. Open the Duo Mobile app on your mobile phone and tap ADD Account and scan the QR code

When opening up the Duo app for the first time it will ask you for permission to send you notifications, tap allow.  After tapping to add account it will also ask you for permission to access your phone's camera, tap allow

Welcome to Duo Mobile
Activate Duo for Mobile for iOS

6. Duo Mobile is now activated for your mobile phone.

You can choose your default device and what action to take when logging in

Duo devices settings

7. Click on Continue to Login

8. If you selected to automatically send you a push notification, check your phone now. Otherwise you will be presented with the options below

Choose an authentification method

9. When you see this screen you are done. You can sign out

duoauth.fullerton.edu after sign in
Add your tablet

Install the Duo Mobile app on your tablet from either Apple Store or Google Play. You will come back to this in step 4

1. Select Tablet

What type of decice are you adding

2. Select the type of tablet you are adding. In this example we are using an iOS device

Also note that you can just as well add an iPod Touch

What type of tablet are you adding

3. Click on I have Duo Mobile installed

Install Duo Mobile for iOS

4. Open the Duo Mobile app on our iPad, tap Add Account, and scan the QR code shown on your computer monitor

At first launch the Duo Mobile app will ask you for permission to send you Notifications, tap Allow. After taping Add Account, Duo Mobile will ask for permission to access your camera, tab Allow

Welcome to Duo Mobile
Activate Duo Mobile for iOS

5. Duo Mobile is now activated on your tablet. Please be sure your preferred device is selected as the default device. Click Save, now click on Continue to Login

Choose an authentication method

6. If you selected to automatically send you push notification, check your default device now. Otherwise you will be presented with the following options below

Choose an authentication method

7. On your iPad tap Approve

Duo Approve screen

8. When you see this screen you are done. You can sign out now

duoauth.fullerton.edu after sign in
Add your Landline

1. Select Landline

What type of device are you adding

2. Enter the phone number

enter your phone number

3. Select your default device and what action to take when you log in

duo devices settings

4. Click on Save, click on Continue to Login

5. Click on Call Me. Your office phone will ring, Press 1

If you have already added a mobile device/s you can select any one of them and the system can either call, txt, of send a push notification

6. When you see this screen you are done. You can sign out

duoauth.fullerton.edu after sign in

Need More Help?

Contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777