Activating Your Zoom HIPAA Account
This article covers how approved users can activate their CSUF Zoom account on the HIPAA subaccount which offers additional protections for HIPAA-related interactions.
What can I expect with a Zoom HIPAA Account?
Under the U.S. Health Insurance Portability and Accountability Act of 1996, a HIPAA business associate agreement (BAA) is a contract between a HIPAA covered entity and a HIPAA business associate (BA). The contract protects personal health information (PHI) in accordance with HIPAA guidelines.
Keep in mind that changing an existing Zoom user account to a HIPAA-compliant account will restrict some of the current features of the Zoom account.
- End-To-End Encryption enabled for the meetings you schedule
- Cloud Recording will be disabled for the meetings you schedule.
- User information removed from Zoom reports for all meetings you schedule
- Encrypted Chat enabled. (Screen capture and image transfer are disabled in Chat)
For more information, view the Zoom HIPAA Compliance Guide (PDF).
These HIPAA-compliant features are enabled only for Zoom meetings scheduled by a HIPAA account. If you attend a meeting scheduled by someone else who uses non-HIPAA Zoom account, the security features are NOT enabled for that call.
1. Log in to your campus portal and click Web Meetings.
View detailed instructions on accessing your portal.
- Click on the Web Meetings portal app.
- Notice if you search for "zoom" in the search box, the portal will bring up the Web Meetings app.
4. Click I Acknowledge and Switch.
5. You'll see a notification that an email was sent to your email address.
6. Locate and open the email from Zoom. Click Switch to the new account.
7. Click I Acknowledge and Switch.
8. Click Sign in Now.
Need More Help?
Faculty/Staff - contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777.
Students - contact the Student IT Help Desk at StudentITHelpDesk@fullerton.edu or 657-278-8888.