Install Global Protect for Mac

This article will demonstrate how to install the Global Protect VPN client on your Mac

You need to be enrolled in Duo security and have the Duo Mobile app or a keychain fob in your possession.

1. Download the GlobalProtect Agent.

2. Go to your Downloads folder, locate GlobalProtect.pkg and double click on the file and click on Continue on the Welcome window

Downloads folder showing where the global protect installer is located

3. Ensure the the GlobalProtect checkbox is selected and Click Continue

Install global protect window

4. Enter your username and password to allow the installation and click on Install Software

macOS windows asking for credentials to install globl protect

5. If you are using macOS High Sierra 10.13 or higher you will see the following prompt. Click on Open Security Preferences

System Extension Block window

6. Ensure the lock in the lower left hand corner is unlocked and click on Allow

Security & Privacy window

7. After installation you will see the GlobalProtect icon in the Menu bar

global protect icon in the apple menu bar

8. If you don't see the icon in your Menu bar, open your applications folder and look for the GlobalProtect application icon and launch it

Still need help?

Contact the IT faculty and staff helpdesk at (657)278-7777 or helpdesk@fullerton.edu