GlobalProtect Quick Start Guide

This article is intended to get you up and running with the new VPN (GlobalProtect). You will need to have already completed the Duo 2FA enrollment and have either the Duo Mobile app set up on your phone or a keychain fob. Please be sure your computer is up to date with all patches and anti virus definition files. For in depth instructions and explanations view the VPN Overview Article

If you are using a keychain fob as your 2FA device, enter your password followed by a comma and the passcode from your fob.

Otherwise, look for a Push notification on your mobile phone.

1. Download the appropriate GlobalProtect Agent

2. Go to your Downloads folder and double click the installer; it's called GlobalProtect*

GlobalProtect download installer

3. After it's installed, look for a globe icon in the system tray and click on it.

global protect icon in the system tray
prompt to enter the portal address

5. Enter your campus username and password. Then click Sign In.

If you are using a keychain fob as your 2FA device, enter your password followed by a comma and the passcode from your fob.

Otherwise, look for a Push notification on your mobile phone.

global protect log in screen

You are done.

Still need help?

Contact the IT faculty and staff helpdesk at (657)278-7777 or helpdesk@fullerton.edu