How To Log Into Sumtotal Back-End

These instructions cover how to log into the Back-End of a user's Sumtotal account. 

  • Back-End access is intended for scenarios where you may need to look into the progress of a user's training or launch the training for technical assistance. 
  • Emulation mode is used for general functions such as seeing the trainings in an employee's Assigned Learning, registering to a training, and seeing their transcript history.

Any activity done in back-end will record as the user. 

Table of Contents

Setting Back-End Password

Step 1:

Start on the Employee Training Center (ETC) Dashboard.

Employee Training Center Dashboard / homepage.

Step 2:

Click the Magnifier Glass icon on the upper right-hand corner of the ETC Dashboard.

Green arrow pointing to Search icon.

Step 3:

The screen will refresh to the Search page. 

Click on the Learning dropdown button.

Search page.
Green arrow pointing to Learning button on Search page.

Step 4:

Select People in the Learning Dropdown menu.

Green arrow pointing to People in Learning dropdown menu.

Step 5:

Type the user's name in the Search field. 

The screen will populate with relevant search results.

Green arrow pointing to search field.

Step 6:

Click on the Preview Dropdown Menu button.

Step 7:

Select Admin Profile.

Step 8:

The screen will refresh to the Overview page for the user.

Click on Personal.

Step 9:

Under Personal, select User Account and Personal Details.

Green arrow pointing to User Account and Personal Details.

Step 10:

The page will refresh to show the user's Login Name information under Account Details.

Copy the text in the Login Name field.

Step 11:

Paste the copied Login Name text into the Password field.

Step 12:

Click on the Save button in the bottom-right corner of the page.

Green arrow pointing to Save button.

Step 13:

A message indicating "Form successfully saved" will pop up.

Click on the Close button.

Logging Into Sumtotal Backend

Step 1:

In a separate window, open the Sumtotal Backend page.

Sumtotal Backend page.

Step 2:

Paste the Login Name text you copied into the Username and Password field.

Green arrow pointing to Password field in Sumtotal Backend page.

Step 3:

Click on the Sign In button.

Green arrow pointing to Sign In button.


  • Launching a training in Back-end will record any progress as the user. 
  • You should never take a training for a user.