Booking in Concur

Concur allows you to book airfare, rental car, and hotel. If you have all three expenses included in your travel request, you will have to book all of them at the same time. For example, Concur does not allow you to book your airfare today and your rental car next month.

Table of Contents:

If you need assistance with logging into Concur, please go to Logging into Concur.

Booking in Concur

Step 1: In the Concur Dashboard, click on the Requests tab.

Green box and arrow indicating to select Request tab.

Step 2: Located your approved travel request with the status of: Pending on-line Booking.

Step 3: Select Book under the Action column.

Step 4: Your page will refresh to your itinerary.

Step 5: You will be required to fill out the rental station pick-up and drop-off locations.

Step 6: Once you have finished filling out the rental station pick-up and drop-off locations, click on the Proceed to Booking button.

Booking Airfare

Step 1: To book your airfare, you will see flight options that are available for you.

Step 2: When you are ready, select your flight.

Green arrow and box indicating selecting airfare.

Step 3: Your page will refresh and you will have the option to review your flight purchase.

Reviewing flight information to confirm it is correct.

Step 4: Confirm the information is correct.

Confirming the flight information is listed correctly.

Step 5: Select your method of payment.

Selecting method of payment for the airfare expense.

Step 6: Click on Reserve Flight and Continue.

Green box indicating Reserve Flight and Continue button.

Booking Car Rental

Step 1: To book your car rental, you will see car rental options that are available for you.

Car rental matrix displaying purchase options.

Step 2: When you are ready, select your car rental.

Step 3: Your page will refresh and you will have the option to review your rental car purchase. Confirm the information is correct.

Review the information to confirm the correct rental car was selected.

Step 4: Click on Reserve Car and Continue.

Green box showing the location of the Reserve Car and Continue option.

Booking Hotel

Step 1: To book your hotel, you will see hotel options that are available for you.

Step 2: When you are ready, select your hotel.

Step 3: Your page will refresh and you will have the option to review your hotel purchase. Confirm the information is correct.

Confirm that the information is listed correctly on your hotel reservation.

Step 4: Select your method of payment.

Confirm the payment that you want to use.

Step 5: Check the box stating: I agree to the hotel's rate rules, restrictions, and cancellation policy.

Step 6: Click on Reserve Hotel and Continue.

Select Reserve Hotel and Continue button.

Confirm Booking

Step 1: Review your travel reservation details to confirm that all of the information is correct.

Review Travel Details to confirm that everything is listed correctly.

Step 2: When you ready select, Next.

Step 3: If you have any special request for the travel agent, please provide those details in the Trip Booking Information Page.

Traveler can notes for the travel agent.

Confirm if you have any unused tickets.

Step 4: When you ready select, Next.

Step 5: Your page will refresh to the Trip Confirmation page where you will have a final review.

Final trip confirmation review for the traveler.

Step 6: When you are ready, select Confirm Booking.

You will receive an email notification confirming the items that you booked.

If you need assistance with changing your travel reservation, please contact Corporate Travel Planners and they will be able to assist you.

  • 888-432-6676 or 210-293-8626

Need more help?

Contact Concur Support at concur@fullerton.edu or at 657-278-3600.