Accessing the Questionnaire
These instructions cover how to access and complete the questionnaire.
Accessing the SAQ
Step 1: Under Active SAQs, click on the name of the SAQ under View Merchant Dashboard column.
Step 2: From the Merchant Dashboard, you will see the details of the SAQ, Status of SAQ Responses, Document Locker, and Scan Requests.
Step 3: Under SAQ Responses, you will see your progress, view a draft of the SAQ, edit the SAQ, or add comments.
Step 4: Under Document Locker, you will have the ability to upload any documentation. Click on the gray Add Document button at upload documentation.
Step 5: To access the SAQ, click on the gray Edit SAQ button.
Completing the SAQ
Step 1: To complete the SAQ, you are required to fill out the required information.
Step 2: Depending on your SAQ type, you will have different requirements and parts to complete. You can view the information under the Form Navigation panel.
Step 3: As you complete each section, you will need to click on the red Save/Next Page button.
It is recommended to have no questions answered with "Don't Know." This will prevent you from completing the questionnaire.
You do not need to fill out Section 3 and 4. Those will be filled out by the Campus ISA after verification of completion.
This concludes the instructions for accessing the questionnaire through the CampusGuard Portal. You can proceed to any of the guides to learn more about how to access and complete questionnaires.