Accessing the Questionnaire

These instructions cover how to access and complete the questionnaire.

Accessing the SAQ

Step 1: Under Active SAQs, click on the name of the SAQ under View Merchant Dashboard column.

To access the SAQ, go to the View Merchant Dashboard and select the appropriate SAQ. There is a green highlight box and a green arrow showing the location of the SAQ.

Step 2: From the Merchant Dashboard, you will see the details of the SAQ, Status of SAQ Responses, Document Locker, and Scan Requests.

The Merchant Dashboard will display and it will show the details of the SAQ, the status of the responses, document locker and scan requests.

Step 3: Under SAQ Responses, you will see your progress, view a draft of the SAQ, edit the SAQ, or add comments.  

You can track your progress by viewing the SAQ Responses pie chart.

Step 4: Under Document Locker, you will have the ability to upload any documentation. Click on the gray Add Document button at upload documentation.

Document locker will allow you to upload documents. There is a green highlight box and a green arrow showing the location of the gray Add Document button.

Step 5: To access the SAQ, click on the gray Edit SAQ button.

To access the SAQ, you will need to select the gray Edit SAQ button. There is a green highlight box and a green arrow showing the location the of button.

Completing the SAQ

Step 1: To complete the SAQ, you are required to fill out the required information.  

The SAQ Questionnaire will display. From there, you can complete the questionnaire.

Step 2: Depending on your SAQ type, you will have different requirements and parts to complete. You can view the information under the Form Navigation panel.

On the left side of the screen there is a Form Navigation panel that will display the sections that you are required to complete.

Step 3: As you complete each section, you will need to click on the red Save/Next Page button.

It is recommended to have no questions answered with "Don't Know." This will prevent you from completing the questionnaire.

After completing each section of the questionnaire, you will need to click on the red Save/Next Page button. There is a green highlight box and a green arrow showing the location of the button.

You do not need to fill out Section 3 and 4. Those will be filled out by the Campus ISA after verification of completion.

This concludes the instructions for accessing the questionnaire through the CampusGuard Portal. You can proceed to any of the guides to learn more about how to access and complete questionnaires.