IT Knowledge BaseSpecial TopicsDropbox Dropbox for Faculty and StaffFaculty/Staff: Changing the Email Account Associated with Your Dropbox

Faculty/Staff: Changing the Email Account Associated with Your Dropbox

This guide shows you the steps to changing the email address associated with your personal Dropbox account. One reason you may be changing your email account is because your current personal Dropbox account is tied to an @exchange.fullerton.edu email address and you need to change it to @fullerton.edu before converting to CSUF Dropbox for Business.

NOTE: This process may take 10-15 minutes.

1. Log in to your personal Dropbox account at www.dropbox.com.

Dropbox login window

NOTE: Your personal Dropbox may be tied to a different email account such as an @gmail or @yahoo or @hotmail account.

2. At the top right of the screen click on your name and then select Settings.

Profile menu

3. In the Profile section, you’ll see your existing email address listed. Click Change email.

Profile Settings screen

4. Enter your new email address in both email address fields and enter your personal Dropbox password. Then click Update email.

Update email screen
  1. Enter your new email address (for faculty/staff, enter your @fullerton.edu address).
  2. Enter the password for your personal Dropbox account (the same one you used in step 1).
  3. Click Update email.

5. Dropbox will tell you that they’ve sent a verification email to your updated email address. Click Done and go check the email account of the updated email address for the verification email.

Verification email sent screen

The message will indicate where the verification email is being sent. After clicking done, check that email address for the verification email.

6. You will see an email from Dropbox (no-reply@dropbox.com) with the subject Please verify your email address. Open it and click on Verify your email.

Verification email

7. You’re done! Now that your email account has been updated, you can continue with converting to a CSUF Dropbox for Business account by going to www.fullerton.edu/it/dropbox.

Profile Settings screen with updated email

Ready to convert your personal Dropbox to a Dropbox for Business account? Go to the IT Dropbox page and click on Get Started in the Faculty & Staff Accounts section.

Need More Help?

Contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777.

Additional training materials are available at www.fullerton.edu/it/dropbox.

Dropbox has a help article on this topic: https://www.dropbox.com/help/202

Dropbox Help Center: https://www.dropbox.com/help

Created by LAC