Custom Notifications
This guide covers the topic of Custom Notifications. This guide also explains the distinctions between default and custom notifications, along with detailing the features and options offered within the custom notification framework.
Default Notifications
When a course is created, by default the following notifications are typically Active
- Activity - Assignment
- Activity - Assignment Reminder
- Activity - Assignment Overdue
- Certification Expiration
- Certification Expiration - Reminder
- Activity - Completion
- Observation Checklist - Learner Review Notification
This is the default notification template (what default notifications will look like)
Custom Notifications
This is the custom notification template; what the custom notifications will look like
Custom notifications are built by the Titan Training Hub upon request.
To request, email [email protected]
Features
There are several features that are included in the custom notifications:
| Item | Feature | |
|---|---|---|
| A | CSUF Logo | helps the user to not dismiss the notification as spam |
| B | Activity link |
featured prominently at beginning of notification |
| C |
Requirements |
highlights frequency and any other important elements such as a time requirement as appropriate |
| D | Recommended Settings | helps users utilize optional settings to ensure tracking |
| E | Contacts | Course owner contacts for assignment questions TTH contact for technical questions |
Custom Verbiage
Optional:
If you wish to include additional information, it can be inserted at the beginning of the notifications.
It's advisable to keep this text concise, preferably limited to one paragraph, and to focus on explaining the purpose or rationale behind the assignment.
Frequency
Below is the table for the default notification schedule. As a course owner you can have a different schedule to meet your needs or preferences.
| Notification Name | Parameter | Frequency |
|---|---|---|
Learning Activity Assignment Notification |
Sent on assignment |
Once |
|
Learning Activity Assignment Reminder Notification |
number of days before the target date (due date) |
1,7,14,21,30 |
|
Learning Activity Assignment Overdue Notification |
number of days after the target date (due date) |
7,14,21,28,35,42,49,56,63,70,77,84 |
|
Certification Expiration Notification |
number of days after the target date (due date) |
7,14,21,28,35,42,49,56,63,70,77,84 |
|
Certification Expiration Reminder Notification |
number of days before the target date (due date) |
1,7,14,21,30 |
|
Learning Activity Completion |
Sent on completion |
Once |
Please work with the Titan Training Hub if you would like to edit the default frequencies.
Types of Custom Notifications
The recommended notifications include:
- Activity - Assignment
- Activity - Assignment Reminder
- Activity - Assignment Overdue
- Certification Expiration
- Certification Expiration - Reminder
- Activity - Completion
Questions?
Please contact the Titan Training Hub at: [email protected]