Updating Your Outlook Mobile App
This article covers how to update your Outlook Mobile App after the User Login Change.
The steps below include screenshots from an Android device, but the instructions are the same for Apple iOS/iPad OS.
1. Open the Outlook app on your device.
2. Tap on the profile picture at the top left of the Outlook app.
3. Tap on the Settings gear icon at the bottom left.
4. Tap on your account under Mail Accounts.
5. Scroll down and tap Delete Account.
6. Tap Delete.
7. Enter your campus email address. Then tap Continue.
You may be taken back to the Get Started screen. If so, just tap Get Started to get to the Add account screen.
- Enter your campus email address (e.g., [email protected]).
- Then tap Continue.
8. Enter your campus password and then tap Sign In.
- Enter your campus password. This is the same password that you use for the campus portal.
- Then click Sign In.
9. Tap Add to add another campus email account. Or tap Maybe Later if you do not want to add another account now.
10. You're done! It may take a few minutes for your emails, calendar events, and other information to populate in the app.
Did your Outlook contacts get removed from your device?
1. Tap on the profile picture at the top left of the Outlook app.
2. Tap on the Settings gear icon at the bottom left.
3. Tap on your account under Mail Accounts.
4. Tap the slider next to Save Contacts to save your Outlook contacts to this device.
Please note that if you have personal contacts saved to your Apple device, you will only be able to synchronize your Outlook contacts with ONE device. For example, if you have personal contacts on your iPhone and iPad, you will not be able to synchronize Outlook contacts with both devices.
5. Tap Save to save the contacts to your device.
Depending on your device type, the verbiage may be slightly different.
6. If prompted, tap OK to allow Outlook to access your device contacts.
7. You're done! It may take a few minutes for your contacts to synchronize to your device.
1. Tap on the profile picture at the top left of the Outlook app.
2. Tap on the Settings gear icon at the bottom left.
3. Tap on your account under Mail accounts.
4. Tap the slider next to Sync contacts to save your Outlook contacts to this device.
5. If prompted, tap Allow to allow Outlook to access your device contacts.
6. You're done! It may take a few minutes for your contacts to synchronize to your device.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance.