Submitting a Request for Titan Supercomputing Resources

This article covers how CSUF faculty, staff, management, teaching associates, and graduate assistants can submit a request for Titan Supercomputing resources, including requesting access on behalf of a student.

Titan Supercomputing Access Request Form

Expand or collapse content Accessing the Titan Supercomputing Access Request Form
Titan Supercomputing website
  1. Navigate to the Titan Supercomputing website.
  2. Click on the Access Request Form link.

Typically you will see this error message if you are not already signed in to the campus portal.

not authorized message
2.1. Enter your campus username and password. Then click Login.

You may also be prompted to authenticate with Duo.

campus portal login

3. The form will appear and you can start filling it out.

Titan Supercomputing Request Form

What resource are you requesting?

Expand or collapse content Nautilus

If you use Nautilus or the National Research Platform (NRP) resources in your research, publications, or projects, please acknowledge their support appropriately. Instructions on how to cite Nautilus are available here: How to Acknowledge Support from NRP / Nautilus in Research Work?.

Visit the Titan Supercomputing website or contact [email protected] for more details.

1. First, select Nautilus as the HPC Type.

select Nautilus as HPC

Which request type are you filling out?

Expand or collapse content Request access for yourself

The Request access for yourself option allows faculty to request resources other than what is already provided.

1. Select Request access for yourself.
request access for yourself
2. Review the citation information, NRP FAQ, and the Nautilus Acceptable Use Policy. Then place a checkmark to agree to comply with the Acceptable Use Policy.
citation and acceptable use
3. Enter a brief explanation of the research that will be conducted.
explanation of research
  1. Enter a brief explanation of the research that will be conducted.
  2. Your name will be populated in the Requested For field.
4. Select a namespace from the drop-down list.
namespace
5. Click Submit to submit your request.
submit request
6. You will see the RITM number assigned to your request and receive an email confirmation.

You will receive another email notification once your request has been completed.

submitted request
Expand or collapse content Request access on behalf of student(s)

The Request access on behalf of students option allows faculty to request access to resources for students who are assisting with research.

You will need to have the following information available for each student who needs access:

  • Campus-Wide ID (CWID)
  • CSUF email address
  • Login ID
  • First Name
  • Last Name
1. Select Request access on behalf of student(s).
request access on behalf of students
2. Review the citation information, NRP FAQ, and the Nautilus Acceptable Use Policy. Then place a checkmark to agree to comply with the Acceptable Use Policy.
citation and acceptable use
3. Enter a brief explanation of the research that will be conducted.
explanation of research
4. Choose how you want to enter the student information: enter information on an Excel spreadsheet or add each student one by one.

If you have a lot of students to add, the Excel spreadsheet is recommended. If you only have a few students to add, use the User list.

choose how to add student info

A. You can download an Excel template, add the student info, and then upload the spreadsheet.

OR

B. Add students one by one in the User List.

How are you adding students?
Expand or collapse content Excel spreadsheet
download Excel template
2. Open the file once it's downloaded.

Depending on your web browser, you may see the downloaded file in your browser or in your Downloads folder.

file is downloaded
3. Fill out each column for each student who needs access. Then save your changes.
sample student information
4. Click Upload on the request form.
upload Excel
navigate to file location
6. The file is attached. Within a few moments, you should see the student data populate in the User list.
file attached and user list populated
Expand or collapse content Add directly to User list
1. Click on the Add button.
add a student
2. Enter the student's CWID and/or CSUF email address. After you hit the Tab key, the system will search for the student and automatically populate the results. Then click Add.
add student info
  1. Enter the student's CWID and/or CSUF email address. Then press the Tab key on your keyboard.
  2. Then click Add.
2.1. If the search doesn't locate the student, please double check with the student to make sure you have the correct CWID/email address.
error finding email address
3. Continue adding students using the Add button until you are done.
student added to user list
5. Select a namespace from the drop-down list.
select namespace
6. Click Submit to submit your request.
submit request
7. You will see the RITM number assigned to your request and receive an email confirmation.

You will receive another email notification once your request has been completed.

submitted request
Expand or collapse content Student account research renewal

The Student account research renewal option allows faculty to renew access to resources for students who are assisting with research.

Note that access must be renewed each semester.

You will need to have the following information available for each student who needs access:

  • Campus-Wide ID (CWID)
  • CSUF email address
  • Login ID
  • First Name
  • Last Name
1. Select Student account research renewal.
student account research renewal request
2. Review the citation information, NRP FAQ, and the Nautilus Acceptable Use Policy. Then place a checkmark to agree to comply with the Acceptable Use Policy.
citation and acceptable use
3. Choose how you want to enter the student information: enter information on an Excel spreadsheet or add each student one by one.

If you have a lot of students to add, the Excel spreadsheet is recommended. If you only have a few students to add, use the User list.

choose how to add student info

A. You can download an Excel template, add the student info, and then upload the spreadsheet.

OR

B. Add students one by one in the User List.

How are you adding students?
Expand or collapse content Excel spreadsheet
download Excel template
2. Open the file once it's downloaded.

Depending on your web browser, you may see the downloaded file in your browser or in your Downloads folder.

file is downloaded
3. Fill out each column for each student who needs access. Then save your changes.
sample student information
4. Click Upload on the request form.
upload Excel
navigate to file location
6. The file is attached. Within a few moments, you should see the student data populate in the User list.
file attached and user list populated
Expand or collapse content Add directly to User list
1. Click on the Add button.
add a student
2. Enter the student's CWID and/or CSUF email address. After you hit the Tab key, the system will search for the student and automatically populate the results. Then click Add.
add student info
  1. Enter the student's CWID and/or CSUF email address. Then press the Tab key on your keyboard.
  2. Then click Add.
2.1. If the search doesn't locate the student, please double check with the student to make sure you have the correct CWID/email address.
error finding email address
3. Continue adding students using the Add button until you are done.
student added to user list
4. Click Submit to submit your request.
submit request
5. You will see the RITM number assigned to your request and receive an email confirmation.

You will receive another email notification once your request has been completed.

submitted request
Expand or collapse content Turing

1. First, select Turing as the HPC Type.

select Turing as HPC

Which request type are you filling out?

Expand or collapse content Request access for yourself

The Request access for yourself option allows faculty to request resources other than what is already provided.

1. Select Request access for yourself.
request access for yourself
2. Create SSH Keys for your request.

You can click on the link on the request form to access the documentation on creating SSH keys. The guides are also linked below for you:

access instructions on creating SSH keys
3. Once you have your public key information, click Upload.
upload public SSH key

The file you are looking for is the .pub file you created.

locate and select public SSH key
5. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
  1. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.
  2. Your name will be populated in the Requested For field.
6. Click Submit to submit your request.
submit request
7. You will see the RITM number assigned to your request and receive an email confirmation.

You will receive another email notification once your request has been completed.

submitted Turing request
Expand or collapse content Request access on behalf of student(s)

The Request access on behalf of students option allows faculty to request access to resources for students who are enrolled in their course(s).

You will need to have the following information available for each student who needs access:

  • Campus-Wide ID (CWID)
  • CSUF email address
  • Login ID
  • First Name
  • Last Name
1. Select Request access on behalf of student(s).
request access on behalf of students
2. Enter the course number that the students are enrolled in.
course number
3. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
  1. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.
  2. Your name will be populated in the Requested For field.
4. Choose how you want to enter the student information: enter information on an Excel spreadsheet or add each student one by one.

If you have a lot of students to add, the Excel spreadsheet is recommended. If you only have a few students to add, use the User list.

choose how to add student info

A. You can download an Excel template, add the student info, and then upload the spreadsheet.

OR

B. Add students one by one in the User List.

How are you adding students?
Expand or collapse content Excel spreadsheet
download Excel template
2. Open the file once it's downloaded.

Depending on your web browser, you may see the downloaded file in your browser or in your Downloads folder.

file is downloaded
3. Fill out each column for each student who needs access. Then save your changes.
sample student information
4. Click Upload on the request form.
upload Excel
navigate to file location
6. The file is attached. Within a few moments, you should see the student data populate in the User list.
file attached and user list populated
Expand or collapse content Add directly to User list
1. Click on the Add button.
add a student
2. Enter the student's CWID and/or CSUF email address. After you hit the Tab key, the system will search for the student and automatically populate the results. Then click Add.
add student info
  1. Enter the student's CWID and/or CSUF email address. Then press the Tab key on your keyboard.
  2. Then click Add.
2.1. If the search doesn't locate the student, please double check with the student to make sure you have the correct CWID/email address.
error finding email address
3. Continue adding students using the Add button until you are done.
student added to user list
5. Click Submit to submit your request.
submit request
6. You will see the RITM number assigned to your request and receive an email confirmation.

NOTE: Each of the students on your request will get an email notification asking them to create and submit a public SSH key to the request itself. It is highly recommended that you inform your students about the email notification and that they need to complete the steps.

submitted request
Expand or collapse content Software/Application

The Software/Application option allows faculty to request additional software/applications be added to Turing.

1. Select Software/Application.
software/application request
2. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
3. Enter the details about the software/application you are requesting.
software/app details
  1. Select if the request type is CPU, GPU, or both.
  2. Provide a brief description of the software/app and what it does.
  3. Enter the URL that provides technical information on the software/app.
  4. Enter any pre-requisites for the software/app such as software library or parameter.
4. Click Submit to submit your request.
submit request
5. You will see the RITM number assigned to your request and receive an email confirmation.
submitted request
Expand or collapse content Kepler

1. First, select Kepler as the HPC Type.

select Kepler as HPC

Which request type are you filling out?

Expand or collapse content Request access for yourself

The Request access for yourself option allows faculty to request resources other than what is already provided.

1. Select Request access for yourself.
request access for yourself
2. Create SSH Keys for your request.

You can click on the link on the request form to access the documentation on creating SSH keys. The guides are also linked below for you:

access instructions on creating SSH keys
3. Once you have your public key information, click Upload.
upload public SSH key

The file you are looking for is the .pub file you created.

locate and select public SSH key
5. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
  1. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.
  2. Your name will be populated in the Requested For field.
6. Click Submit to submit your request.
submit request
7. You will see the RITM number assigned to your request and receive an email confirmation.

You will receive another email notification once your request has been completed.

submitted Turing request
Expand or collapse content Request access on behalf of student(s)

The Request access on behalf of students option allows faculty to request access to resources for students who are enrolled in their course(s).

You will need to have the following information available for each student who needs access:

  • Campus-Wide ID (CWID)
  • CSUF email address
  • Login ID
  • First Name
  • Last Name
1. Select Request access on behalf of student(s).
request access on behalf of students
2. Enter the course number that the students are enrolled in.
course number
3. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
  1. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.
  2. Your name will be populated in the Requested For field.
4. Choose how you want to enter the student information: enter information on an Excel spreadsheet or add each student one by one.

If you have a lot of students to add, the Excel spreadsheet is recommended. If you only have a few students to add, use the User list.

choose how to add student info

A. You can download an Excel template, add the student info, and then upload the spreadsheet.

OR

B. Add students one by one in the User List.

How are you adding students?
Expand or collapse content Excel spreadsheet
download Excel template
2. Open the file once it's downloaded.

Depending on your web browser, you may see the downloaded file in your browser or in your Downloads folder.

file is downloaded
3. Fill out each column for each student who needs access. Then save your changes.
sample student information
4. Click Upload on the request form.
upload Excel
navigate to file location
6. The file is attached. Within a few moments, you should see the student data populate in the User list.
file attached and user list populated
Expand or collapse content Add directly to User list
1. Click on the Add button.
add a student
2. Enter the student's CWID and/or CSUF email address. After you hit the Tab key, the system will search for the student and automatically populate the results. Then click Add.
add student info
  1. Enter the student's CWID and/or CSUF email address. Then press the Tab key on your keyboard.
  2. Then click Add.
2.1. If the search doesn't locate the student, please double check with the student to make sure you have the correct CWID/email address.
error finding email address
3. Continue adding students using the Add button until you are done.
student added to user list
5. Click Submit to submit your request.
submit request
6. You will see the RITM number assigned to your request and receive an email confirmation.

NOTE: Each of the students on your request will get an email notification asking them to create and submit a public SSH key to the request itself. It is highly recommended that you inform your students about the email notification and that they need to complete the steps.

submitted request
Expand or collapse content Software/Application

The Software/Application option allows faculty to request additional software/applications be added to Turing.

1. Select Software/Application.
software/application request
2. Enter a brief explanation of the research that will be conducted and the application(s) that will be used.

You can click on the TSC Turing website link to view the current list of applications.

explanation of research and applications
3. Enter the details about the software/application you are requesting.
software/app details
  1. Select if the request type is CPU, GPU, or both.
  2. Provide a brief description of the software/app and what it does.
  3. Enter the URL that provides technical information on the software/app.
  4. Enter any pre-requisites for the software/app such as software library or parameter.
4. Click Submit to submit your request.
submit request
5. You will see the RITM number assigned to your request and receive an email confirmation.
submitted request

Student Instructions

Expand or collapse content How to upload public SSH key for Turing and Kepler requests

After a faculty member submits a Turing or Kepler request for their students, the students will receive an email notification to create a public SSH key and upload it to the request.

Save this email notification! You'll need to refer back to it later.

email notification about SSH key

2. Create your SSH keys using the relevant instructions for your device (Windows or Mac).

You can click on the link to the TSC Turing webpage in the email to access the documentation on creating SSH keys. The guides are also linked below for you:

email notification about SSH key

4. If prompted, enter your campus username and password. Then click Login.

You may also be prompted to authenticate with Duo.

campus portal login

5. Click on the paperclip icon to attach your public SSH key.

request page with attach icon highlighted

The file you are looking for is the .pub file you created.

locate and select public SSH key

7. You will see a confirmation that your file was attached and you will see it attached in the REQ section. You're done! You can close this window/tab.

Your faculty will get an email once the entire request is complete.

public SSH key is attached to request

Need More Help?

For questions or support, contact [email protected] or visit the Titan Supercomputing Center website.