IT Knowledge Base

User guides relating to IT access, software, services, security, requests, and training.

Software Guides

Titan Digital Signage
- Titan Digital Signage Terminology & Structure
- Accessing Titan Digital Signage
Microsoft Office
- Signing In to Microsoft Applications
- Installing Office 2016 on your campus desktop or laptop Mac
- Installing Office 2016 for At Home Use (Faculty & Staff)
- Students: How to Access and Use OneDrive
- Microsoft Office Help & Resources
- Office 365: Download & Installation for Windows (Students)
- Office 365: Download & Installation for Mac (Students)
- Saving Files and Folders to the Cloud (Dropbox, OneDrive, Google Drive)
Microsoft Windows
- Downloading Windows 10 Education for Students
- Microsoft Windows Help & Support
- Windows 10 Rollout (User Guides & LinkedIn Learning videos)
IBM SPSS Statistics & Amos (Faculty & Staff)
- Get your SPSS Statistics & SPSS AMOS Authorized Software Code
- Downloading SPSS Statistics
- Installing SPSS Statistics for Windows & Mac
- Authorizing SPSS Statistics Trial Software (Enter Authorization Code)
- Downloading SPSS AMOS
- Installing SPSS AMOS
- Authorizing AMOS Trial Software (Enter Authorization Code)
- Need More IBM SPSS Help?
Course Attendance
- Adding Course Attendance to Canvas
- Student: How do I record my course attendance using iFullerton?
Google Apps
- Accessing Your CSUF Employee Google Apps
- Accessing Your CSUF Student Google Apps
- Adding Grackle Docs to Your CSUF Google Account
- Video: Titan Apps: How Faculty and Staff Log In
- Video: Titan Apps: How Students Log In
- Saving Files and Folders to the Cloud (Dropbox, OneDrive, Google Drive)
Google Hangouts Meet
- Creating a Recurring Google Hangouts Meet Session
- Starting a Scheduled Google Hangouts Meet Session
- Joining a Google Hangouts Meet Session for Students
Everbridge
- Accessing Everbridge
- Creating, Updating, and Closing an Incident in Everbridge
- Sending a Notification with Everbridge
VMWare
- VMware vSphere Client (techs only)
Adobe Creative Cloud (Students)
- Sign Up for Adobe Creative Cloud
- Download and Install the Adobe Creative Cloud Desktop Application
IBM SPSS Statistics & Amos (Students)
- SPSS Statistics: Download & Installation for Windows (Students)
- SPSS Amos: Download & Installation for Windows (Students)
- SPSS Statistics: Download & Installation for Mac (Students)
EndNote (Students)
- EndNote: Download & Installation for Windows (Students)
- EndNote: Download & Installation for Mac (Students)
Beyond Compare (Students)
- Beyond Compare: Download & Installation for Windows (Students)
- Beyond Compare: Download & Installation for Mac (Students)
Proctorio
- Students: How To Set Up Your Workspace for a Proctorio Exam
Matlab (Students)
- MATLAB: Download & Installation for Windows (Students)
- MATLAB: Download & Installation for Mac (Students)
- MATLAB: Reactivating your License
Jaws & ZoomText (Student)
- Jaws & ZoomText for Windows (Students)
NVivo
- Requesting and Activating an NVivo Account
- Updating Your NVivo License
Qualtrics
- Accessing Qualtrics
- Creating a Vote & Rank Survey with Anonymous Link
- Creating a Vote & Rank Survey with Individual Links
iFullerton
- Signing in to the iFullerton app
Jamf Apple Device Management
- Enrolling your Mac Laptop in Jamf MDM

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