Using the TitanTender Deposit and Service Page

View instructions on how to add TitanTender funds to your TitanCard, view your TitanCard transactions, access your virtual TitanCard, deactivate a lost TitanCard, and close your TitanCard account.

TitanTender is the money stored on your TitanCard, which is only valid on campus. TitanTender can be used at the following locations: Titan Student Union food court, Titan Shops, The Gastronome, Digital Print Services, Brief Stop, Carl's Jr., The Yum, and LH Express. TitanTender is also the only payment accepted on campus for printing and copying in campus labs.

TitanCard link in CSUF Portal

A.   Log into the campus portal and type "TitanCard" into the Apps search bar.
B.   Select TitanCard Deposit.

OR

C.   Access the TitanCard website.
D.   Click the TitanTender button.

2. Click the Student & Employee Login button.

TitanCard Services login page

If you're accessing the website on your phone, you will have to tap the hamburger menu, then tap Student & Employee Login.

Website menu on phone
  1. Tap the hamburger menu (three horizontal lines).
  2. Tap Student & Employee Login.

3. Enter your campus username and password. Then, click Login.

Campus login
  1. Enter your campus username.
  2. Enter the password associated with your campus portal/email account.
  3. Click Login.

4. You'll be prompted to authenticate with Duo.

Remember you can use Other options to choose another way to authenticate with Duo.

Duo authentication prompt

5. You've reached your TitanCard homepage. Select an option from the navigation bar on the left side of the page.

TitanCard customer account page

What would you like to do?

Add funds to my TitanCard (TitanTender Deposit)

1. Select TitanTender Deposit from the navigation sidebar.

Titan Tender Deposit tile in Navigation sidebar

2. Use the Amount drop-down menu to select how much value you want to add to your TitanCard. Then, enter your email address. Next, select whether or not to enable automatic deposits. Click Continue to Payment when you're done.

There is a $0.15 non-refundable credit card processing fee per transaction.

TitanCard Deposit page
  1. Select an amount from the drop-down menu.
  2. If you selected Other Amount, enter the amount that you want to load onto your TitanCard. If you selected a pre-set amount, this field will not appear.
  3. Enter your email address.
  4. Place a check next to Enable automatic deposits if you would like value automatically added to your card if your balance goes under a certain amount or if you want value added weekly or monthly. You will be given the option to choose when you want automatic deposits and provide additional details such as balance falls below amount or day of the week or month when value should be deposited, and autodeposit end date.
  5. When you have entered all the information, click Continue to Payment.

3. Enter your billing information such as name, address, phone number, and email address.

Billing Information fields
  1. Enter your first name.
  2. Enter your last name.
  3. Enter your street address.
  4. Enter your city.
  5. Select your country/region from the drop-down menu.
  6. Select your state/province from the drop-down menu.
  7. Enter your zip/postal code.
  8. Enter your phone number.
  9. Enter your email address.

4. Enter your payment details. Select your card type. Then enter your card number, expiration date, and CVN. Then, click Pay.

Payment Details fields
  1. Select your card type. Visa, MasterCard, and Discover Card are acceptable payment methods.
  2. Enter your card number.
  3. Select your card's expiration month from the drop-down menu.
  4. Select your card's expiration year from the drop-down menu.
  5. Enter your card's CVN (Card Verification Number—the three-digit number on the back of your card.)
  6. Click Pay.
View my transaction details (TitanTender Balance and Transaction History)

1. Select TitanTender Balance and Transaction History from the navigation sidebar.

TitanTender Balance tile in navigation sidebar

2. The screen will list your recent transactions. To see additional activity history, click View More.

Using the View More function, you can view past transactions up to the last six months.

Balances and Recent Transactions page
  1. Your most recent transactions will appear on the screen.
  2. Click View More to see your account activity.

3. Select an Account and Statement Period from the drop-down menus. Then, click View Statement.

Account Activity selection page
  1. Select Titan Tender from the Account drop-down menu.
  2. From the Statement Period drop-down menu, select which period's transactions you want to view. You can view the past 6 months altogether or each month individually.
  3. Click View Statement.

4. View your TitanCard transactions during the period you selected. You can also print this report or export it as a PDF or CSV.

Account Activity transactions details page
  1. View the Date/Time, Description, and Amount of your transactions during the time period.
  2. Click Statements to return to the previous page to select a different Account or Statement Period.
  3. Click Print to print your transaction report.
  4. Click PDF to download a PDF copy of your transaction report.
  5. Click CSV to export your transaction report as a CSV file.
  6. Click Back to Statement Menu to return to the previous page to select a different Account or Statement Period.
View my digital TitanCard and/or add it to my phone (Display Virtual TitanCard)

1. Select Display Virtual TitanCard from the navigation sidebar.

Display Virtual TitanCard tile in navigation sidebar

2. Your virtual TitanCard will be displayed on the screen.

You can scan your TitanCard to make purchases at Titan Shops, Campus Dining, and other locations that accept TitanTender.

Virtual Card page

If you have the website open on your phone, you can add your TitanCard to your Apple Wallet.

3. To add your TitanCard to your Apple Pay methods, click the Add to Apple Wallet button.

Add to Apple Wallet button

3.1. Click Add.

Apple Wallet prompt
Deactivate my missing card (Deactivate Lost TitanCard)

Before deactivating your card, contact the TitanCard Office to check if someone turned in your missing TitanCard.

1. Select Deactivate Lost TitanCard from the navigation sidebar.

Deactivate button in navigation sidebar

2. Read the information on the page. Click the Deactivate button to deactivate your TitanCard.

Lost Card instructions

3. If you find your TitanCard later, you can reactivate it on this page. Click the Activate button to reactivate your TitanCard.

Activate button
Close out my TitanCard account (Close Account Page)

1. Select Close Account Page from the navigation sidebar.

Close Account tile in navigation sidebar

You will need to sign in with your campus username and password to access AEM Forms.

Close Account page

Need More Help?

Visit or contact the TitanCard Office:

Location: Pollak Library South, 1st Floor

Email: [email protected]

Phone: (657) 278-3555

View the TitanCard Office hours of operation