Using the TitanTender Deposit and Service Page
View instructions on how to add TitanTender funds to your TitanCard, view your TitanCard transactions, access your virtual TitanCard, deactivate a lost TitanCard, and close your TitanCard account.
TitanTender is the money stored on your TitanCard, which is only valid on campus. TitanTender can be used at the following locations: Titan Student Union food court, Titan Shops, The Gastronome, Digital Print Services, Brief Stop, Carl's Jr., The Yum, and LH Express. TitanTender is also the only payment accepted on campus for printing and copying in campus labs.
1. Access the TitanTender Deposit and Service Page through the campus portal or through the TitanCard website.
A. Log into the campus portal and type "TitanCard" into the Apps search bar.
B. Select TitanCard Services.
OR
C. Access the TitanCard website.
D. Click/tap the TitanTender button.
2. Click/tap the Student & Employee Login button.
If you're accessing the website on your phone, you will have to tap the hamburger menu, then tap Student & Employee Login.
- Tap the hamburger menu (three horizontal lines).
- Tap Student & Employee Login.
3. Enter your campus username and password. Then, click/tap Login.
- Enter your campus username.
- Enter the password associated with your campus portal/email account.
- Click or tap Login.
4. You'll be prompted to authenticate with Duo.
Remember you can use Other options to choose another way to authenticate with Duo.
5. You've reached your TitanCard homepage. Select an option from the navigation bar on the left side of the page.
What would you like to do?
1. Select TitanTender Deposit from the navigation sidebar.
2. Use the Amount drop-down menu to select how much value you want to add to your TitanCard. Then, enter your email address. Next, select whether or not to enable automatic deposits. Click/tap Continue to Payment when you're done.
There is a $0.15 non-refundable credit card processing fee per transaction.
- Select your preferred payment type (e.g. credit card, Apple Pay, etc.)
- Select an amount. You may select a predetermined number (e.g. $1, $5, $10) or select Other Amount to enter a custom value.
- If you select Other Amount, enter the amount that you want to load onto your TitanCard. If you did not select Other Amount in Step B, this field will not appear and you will not need to enter an additional value.
- Enter your email address.
- When you have entered all information, click or tap Continue to Payment.
3. Click/tap the checkout button.
4. Enter your email address and phone number. Then, click/tap Continue.
- Type in your email address.
- Type in your phone number (numbers only, no special characters.)
- Click or tap Continue.
5. Enter your billing information such as payment details, name, and billing address. Then, click/tap Continue.
- Enter your payment details based on the payment type you selected earlier.
- Enter your first and last name.
- Provide your billing address details such as country, street address, apartment/suite/floor/etc. (if applicable), city, state/province, and zip code.
- Click or tap Continue.
6. Click/tap Confirm and Continue.
1. Select TitanTender Balance and Transaction History from the navigation sidebar.
2. The screen will list your recent transactions. To see additional activity history, click/tap View More.
Using the View More function, you can view past transactions up to the last six months.
- Your most recent transactions will appear on the screen.
- Click or tap View More to see your account activity.
3. Select an Account and Statement Period from the drop-down menus. Then, click/tap View Statement.
- Select Titan Tender from the Account drop-down menu.
- From the Statement Period drop-down menu, select which period's transactions you want to view. You can view the past 6 months altogether or each month individually.
- Click or tap View Statement.
4. View your TitanCard transactions during the period you selected. You can also print this report or export it as a PDF or CSV.
- View the Date/Time, Description, and Amount of your transactions during the time period.
- Click Statements to return to the previous page to select a different Account or Statement Period.
- Click Print to print your transaction report.
- Click PDF to download a PDF copy of your transaction report.
- Click CSV to export your transaction report as a CSV file.
- Click Back to Statement Menu to return to the previous page to select a different Account or Statement Period.
1. Select Display Virtual TitanCard from the navigation sidebar.
2. Your virtual TitanCard will be displayed on the screen.
You can scan your TitanCard to make purchases at Titan Shops, Campus Dining, and other locations that accept TitanTender.
If you have the website open on your phone, you can add your TitanCard to your Apple Wallet.
3. To add your TitanCard to your Apple Pay methods, tap the Add to Apple Wallet button.
3.1. Tap Add.
Before deactivating your card, contact the TitanCard Office to check if someone turned in your missing TitanCard.
1. Select Deactivate Lost TitanCard from the navigation sidebar.
2. Read the information on the page. Click/tap the Deactivate button to deactivate your TitanCard.
3. If you find your TitanCard later, you can reactivate it on this page. Click/tap the Activate button to reactivate your TitanCard.
1. Select Close Account Page from the navigation sidebar.
2. Read the information on the page. Then, click/tap the hyperlink on the page to open the Closed Account AEM Form.
You will need to sign in with your campus username and password to access AEM Forms.
