Connecting, Modifying, or Removing Your Multimedia Device from CSUF-Multimedia
This article covers how CSUF students and faculty in residence in campus housing can connect their multimedia devices (including gaming systems) to the CSUF-Multimedia wireless network as well as how to modify or remove any devices they previously connected.
1. Open a web browser to the CSUF Wireless Multimedia Device Registration page.
2. If prompted, enter your campus username and password. Then click Login.
![Multimedia sign-in screen](https://media.screensteps.com/image_assets/assets/005/573/959/original/dfaab79d-90b9-4282-98b1-4ddba3dbeb80.png)
3. What do you want to do?
1. Choose Adding a new device.
![adding a device](https://media.screensteps.com/image_assets/assets/005/573/961/original/999408ae-a31f-448b-8483-a12a25cbf46b.png)
2. Enter your building and room number.
![location](https://media.screensteps.com/image_assets/assets/005/573/963/original/e318489a-9523-44f7-b07a-9a30cdb8b096.png)
3. Choose the manufacturer and model of your device.
Don't see your device listed? Choose Other and then enter the manufacturer and model of your device.
![manufacturer and model of device](https://media.screensteps.com/image_assets/assets/005/573/965/original/9cf96b08-92e7-4469-99d9-ea2e9168ff4b.png)
4. Enter the MAC address of your device. Then click Submit.
Click How to obtain your multimedia device's MAC address to find instructions on how to find your device's MAC address.
- Enter the MAC address of your device.
- Then click Submit.
6. Your request is submitted! You'll get an email confirming the request.
![order confirmation email](https://media.screensteps.com/image_assets/assets/005/573/971/original/2dcb36d2-9619-4364-8b8d-c639d281cd62.png)
7. Within 3 business days, you will get an email once the request is complete with additional setup instructions.
Note that you will need to re-authorize the device after this registration expires in one year.
![completion email](https://media.screensteps.com/image_assets/assets/005/574/082/original/420fcafd-cdd5-44b0-8715-20fb6adebc9a.png)
You will now be able to connect your device to the CSUF-Multimedia wireless network using the provided password.
You may get an additional email indicating that your request was closed as complete.
1. Choose Modifying an existing device.
![modifying device](https://media.screensteps.com/image_assets/assets/005/574/084/original/2fdc35ec-ed33-4758-9b5f-f24749d0b3c7.png)
2. Click on the magnifying glass button to view your existing devices.
![look up existing devices](https://media.screensteps.com/image_assets/assets/005/574/086/original/e157cf7e-4754-4f98-bf01-f9224f6539be.png)
3. Select the device that you want to modify.
Note that devices do not show up in this list until the device registration request is completed by campus IT.
![existing devices list](https://media.screensteps.com/image_assets/assets/005/574/088/original/a948ccd5-784c-4289-b841-700ab20f0920.png)
4. Select No if you are just modifying the device information.
![remove the device option](https://media.screensteps.com/image_assets/assets/005/574/090/original/3702427a-feb2-4f52-8ce0-c15355219f09.png)
7. Your request is submitted! You'll get an email confirming the request and another email within about three business days when the request is completed.
![order confirmation email](https://media.screensteps.com/image_assets/assets/005/574/096/original/8ad97f9d-4516-41bb-af0c-a14d82cbb24a.png)
1. Choose Modifying an existing device.
![modifying device](https://media.screensteps.com/image_assets/assets/005/574/098/original/7a1675b1-0ed7-47af-982a-ddd83d4919c3.png)
2. Click on the magnifying glass button to view your existing devices.
![look up existing devices](https://media.screensteps.com/image_assets/assets/005/574/100/original/9073129e-be37-4b5c-8ee7-34a64eeadfd0.png)
3. Select the device that you want to remove.
Note that devices do not show up in this list until the device registration request is completed by campus IT.
![existing devices list](https://media.screensteps.com/image_assets/assets/005/574/102/original/5b59a78e-e202-4576-880c-dd94e67c8658.png)
4. Select Yes to remove this device. Then click Submit.
- Select Yes in the Remove this registered device menu.
- Then click Submit.
6. Your request is submitted! You'll get an email confirming the request and another email within about three business days when the request is completed.
![order confirmation email](https://media.screensteps.com/image_assets/assets/005/574/108/original/19d39283-20a1-482d-988d-5987070ba99e.png)
Need More Help?
Faculty/Staff - contact the IT Help Desk at [email protected] or 657-278-7777.
Students - contact the Student IT Help Desk at [email protected] or 657-278-8888.