IT Knowledge BaseGeneral TopicsStudent EmailCampus Email on your Mobile Device (Students)Setting Up Outlook with Your Office 365 Email on Your iOS Device_ Students

Setting Up Outlook with Your Office 365 Email on Your iOS Device_ Students

This article covers how students can set up the Outlook app on their Apple iOS device (e.g. iPad, iPhone) with their campus Office 365 email. 

Please note that the Mail (iOS) and Gmail (Android) apps are not currently supported as there are security concerns with those apps. You may experience issues with your campus email if you choose to use those apps. For more information, please view this Microsoft community post on Improving Security - Together.

1. Download the Microsoft Outlook app from the Apple App Store.

NOTE: When searching for this app on the Apple App Store, search for "Microsoft Outlook."

2. Tap on the Outlook app.

Outlook mobile app on home screen

3. Tap Get Started.

Outlook start screen

4. Enter your campus email address and then tap Add Account.

Outlook setup screen
  1. Enter your campus email address (e.g. [email protected]).
  2. Tap Add Account.

5. Enter your campus password and then tap Sign In.

CSUF Student Authentication
  1. Enter your campus password. This is the same password that you use for the campus portal.
  2. Then click Sign In.

6. You'll be prompted to authenticate with Duo.

Duo push notification

Remember you can use Other options to choose another way to authenticate with Duo.

7. If you'd like to add another email account, tap Add. Otherwise, tap Maybe Later.

add another account

8. You may want to tap Turn On to allow notifications from Outlook.

enable notifications

8.1. Tap Allow to allow Outlook to send you notifications.

allow notifications

9. You're done! It may take a few minutes for your emails, calendar items, and tasks to sync.

Outlook app inbox with emails

Once you start seeing your emails appear in the Outlook app, you're all done!

Want to see your Outlook contacts on your device?

Instructions for adding your Outlook contacts to your device

1. Tap on the profile picture at the top left of the Outlook app.

Outlook app inbox

2. Tap on the Settings gear icon at the bottom left.

outlook folder list

3. Tap on your account under Mail Accounts.

settings screen

4. Tap the slider next to Save Contacts to save your Outlook contacts to this device.

Please note that if you have personal contacts saved to your Apple device, you will only be able to synchronize your Outlook contacts with ONE device. For example, if you have personal contacts on your iPhone and iPad, you will not be able to synchronize Outlook contacts with both devices.

account settings

5. Tap Save to save the contacts to your device.

Depending on your device type, the verbiage may be slightly different.

save to device

6. If prompted, tap OK to allow Outlook to access your device contacts.

allow access to contacts

7. You're done! It may take a few minutes for your contacts to synchronize to your device.

contacts sync on

Need More Help?

Contact the Student IT Help Desk at [email protected] or 657-278-8888.