Dropbox Setup Workflow Guide (Faculty/Staff)
This decision tree article will walk you through the process of requesting and logging into your CSUF Dropbox for Business.
1. Open your internet browser to the CSUF Dropbox for Business website for Faculty/Staff.
2. Click on Get Started: New Accounts, and then click Faculty / Staff.
3. If prompted, enter your campus username and password. Then click Login.
4. You may be prompted to authenticate with Duo.
New to Duo?
Remember you can use Other options to choose another way to authenticate with Duo.
5. IMPORTANT: Be sure to read all of the information on the page with regards to the usage and best practices for Dropbox. After reading this information, place a checkmark next to I have read and understand CSUF’s guidelines for use of Dropbox. Then click Continue.
- Read CSUF's guidelines on using Dropbox for Business.
- Check the box to indicate that you have read and understood the guidelines.
- Click Continue.
6. You will see a confirmation screen letting you know that an invitation email has been sent to your campus email account. Go check your campus email inbox!
7. Within 15-30 minutes, you will see an email from the Helpdesk with the subject Dropbox account registration. Open it and click on the Dropbox login link in the body of the email.
Didn't get the email? Here are some troubleshooting steps:
- Has it been at least 30 minutes? Occasionally, emails are delayed, so be sure you've waited at least 30 minutes for the email.
- Check your Junk or Spam folder to see if the email is there.
- It's possible that you have a personal Dropbox that is using your faculty/staff email address. Follow these steps to check if this is the case and change the email address associated with your personal Dropbox if applicable.
8. Enter your CSUF email in the Email field.
Did the Password field disappear?
1. Click Continue.
2. Enter your first and last name. Then, click the checkbox indicating you agree with the Dropbox Business Agreement. Finally, click Finish joining the team.
- Type in your first name.
- Type in your surname.
- Click the checkbox next to "I agree to the Dropbox Business Agreement."
- Click Finish joining the team.
3. You’re now at your Dropbox for Business homepage!
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.
Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.
The password field not disappearing typically means that you already have a personal Dropbox account associated with your CSUF email address. You will need to sign in to your existing @fullerton.edu Dropbox account with the password you currently use to log in to your Dropbox account in order to continue the process.
You will need to sign in to your personal Dropbox account in order to complete the transition to a CSUF Dropbox for Business account.
Do you know the password for the personal Dropbox account that is tied to your CSUF email address?
1. Enter your password and then click Sign In.
Don't remember the password to your personal Dropbox? Click Forgot your password? to change your password.
2. Click either "Transfer to CSU Fullerton" OR "Keep separate from CSU Fullerton." Then, click "Join CSU Fullerton account."
It is recommended if you have work-related shared files/folders that you transfer all of your files to the CSU Fullerton Dropbox to preserve the sharing. You can move your personal files out of the CSUF Dropbox for Business once the account is created.
If you have a lot of files, this process may take some time.
Decide if you want to move your existing files/folders to a personal Dropbox (you can create one if you don’t have one yet) or to the CSU Fullerton Dropbox for Business account. Click either Transfer to CSU Fullerton OR Keep separate from CSU Fullerton.
A. If you choose Transfer to CSU Fullerton, your personal Dropbox account will be combined with your CSUF account. A folder will be created for your personal files.
B. If you choose Keep separate from CSU Fullerton, you will be prompted to create a new personal Dropbox account. You will have a separate personal account from your @fullerton.edu Dropbox Business account. You can choose to link your personal and business Dropbox accounts after creating them.
Which option are you choosing?
1. After selecting Transfer to CSU Fullerton, click Join CSU Fullerton account.
2. You will see confirmation that you've joined the account. View your CSUF Dropbox for Business account by clicking "Show me my stuff."
3. You’re now at your main Dropbox homepage! You can access and modify your files from here.
If you chose to move all of your files to your Dropbox for Business account, you should see them.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.
Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.
1. After selecting Keep separate from CSU Fullerton, click Join CSU Fullerton account.
2. You will be prompted to create a new personal account. Enter the email address and password you want associated with the account. Then, click the box stating "I agree to Dropbox Terms." Click Continue.
A. Enter a personal email address to be used as your personal Dropbox account login.
B. Create a password for your personal Dropbox account.
C. Click the checkbox indicating your agreement with the Dropbox Terms.
D. Click Continue.
3. You will see a confirmation screen letting you know that your personal account has been created. Click Next.
4. A message will appear to let you know that an email has been sent to your personal email account. Go check your inbox!
It may take a few minutes to receive the email.
5. Click the Confirm button in the email from Dropbox ([email protected]).
6. A confirmation message will appear. From there, you can choose which account you want to sign in to. Select "Sign-in to team" to access your CSUF Dropbox for Business account.
7. You’re now at your CSUF Dropbox homepage! You can access and modify your files from here.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.
Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.
1. Click Forgot your password to reset your password.
2. Your campus email address will be populated. Click Submit.
2.1. A message will appear at the top of the screen saying that an email will be sent with further instructions if a Dropbox account is associated with the email address.
3. Open your email account and look for an email from Dropbox (no-reply@dropbox-com) with the subject Dropbox password reset. If you don't receive one, check your spam/junk folder.
4. Enter a new password twice and then click Submit. Make sure that you remember this password!
5. You’re done! You’ll see a confirmation that the password change was saved. You can now move on to create your CSUF Dropbox for Business account.
6. Return to the Dropbox sign in screen and enter your new password. Then click Sign In.
7. Click either "Transfer to CSU Fullerton" OR "Keep separate from CSU Fullerton." Then, click "Join CSU Fullerton account."
It is recommended if you have work-related shared files/folders that you transfer all of your files to the CSU Fullerton Dropbox to preserve the sharing. You can move your personal files out of the CSUF Dropbox for Business once the account is created.
If you have a lot of files, this process may take some time.
Decide if you want to move your existing files/folders to a personal Dropbox (you can create one if you don’t have one yet) or to the CSU Fullerton Dropbox for Business account. Click either Transfer to CSU Fullerton OR Keep separate from CSU Fullerton.
A. If you choose Transfer to CSU Fullerton, your personal Dropbox account will be combined with your CSUF account. A folder will be created for your personal files.
B. If you choose Keep separate from CSU Fullerton, you will be prompted to create a new personal Dropbox account. You will have a separate personal account from your @fullerton.edu Dropbox Business account. You can choose to link your personal and business Dropbox accounts after creating them.
Which option are you choosing?
1. After selecting Transfer to CSU Fullerton, click Join CSU Fullerton account.
2. You will see confirmation that you've joined the account. View your CSUF Dropbox for Business account by clicking "Show me my stuff."
3. You’re now at your main Dropbox homepage! You can access and modify your files from here.
If you chose to move all of your files to your Dropbox for Business account, you should see them.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.
Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.
1. After selecting Keep separate from CSU Fullerton, click Join CSU Fullerton account.
2. You will be prompted to create a new personal account. Enter the email address and password you want associated with the account. Then, click the box stating "I agree to Dropbox Terms." Click Continue.
A. Enter a personal email address to be used as your personal Dropbox account login.
B. Create a password for your personal Dropbox account.
C. Click the checkbox indicating your agreement with the Dropbox Terms.
D. Click Continue.
3. You will see a confirmation screen letting you know that your personal account has been created. Click Next.
4. A message will appear to let you know that an email has been sent to your personal email account. Go check your inbox!
It may take a few minutes to receive the email.
5. Click the Confirm button in the email from Dropbox ([email protected]).
6. A confirmation message will appear. From there, you can choose which account you want to sign in to. Select "Sign-in to team" to access your CSUF Dropbox for Business account.
7. You’re now at your CSUF Dropbox homepage! You can access and modify your files from here.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.
Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.