IT Knowledge BaseSpecial TopicsDropbox Dropbox for Faculty and StaffFaculty/Staff: Changing the Email Account Associated with Your Dropbox

Faculty/Staff: Changing the Email Account Associated with Your Dropbox

This guide shows you the steps to changing the email address associated with your personal Dropbox account. One reason you may be changing your email account is because your current personal Dropbox account is tied to an @exchange.fullerton.edu email address and you need to change it to @fullerton.edu before converting to CSUF Dropbox for Business.

NOTE: This process may take 10-15 minutes.

1. Log in to your personal Dropbox account at www.dropbox.com.

Dropbox login window

NOTE: Your personal Dropbox may be tied to a different email account such as an @gmail or @yahoo or @hotmail account.

2. Click on your avatar (profile picture or initials) at the top right of the page. Then, click Settings.

Profile menu

3. Under the General tab, find your email address. Then, click Edit.

General Settings screen

4. Enter your new email address in both email address fields and enter your personal Dropbox password. Then click Update email.

Update email screen
  1. Enter your new email address (for faculty/staff, enter your @fullerton.edu address).
  2. Confirm your email by re-typing it.
  3. Enter the password for your personal Dropbox account (the same one you used in step 1).
  4. Click Update email.

5. Dropbox will tell you that they’ve sent a verification email to your updated email address. Click Done and go check the email account of the updated email address for the verification email.

Verification email sent screen

The message will indicate where the verification email is being sent. After clicking done, check that email address for the verification email.

6. You will see an email from Dropbox ([email protected]) with the subject Please verify your email address. Open it and click on Verify your email.

Verification email

7. You’re done! Now that your email account has been updated, you can continue with converting to a CSUF Dropbox for Business account by going to the CSUF Dropbox for Business website for Faculty/Staff.

Ready to convert your personal Dropbox to a Dropbox for Business account? Go to the IT Dropbox page and click on Fastrack Onboarding in the Faculty & Staff Accounts section. You can also view more instructions on Converting Your Existing @Fullerton Dropbox.

Verificaion confirmation

Need More Help?

Contact the IT Help Desk at [email protected] or 657-278-7777.

Additional training materials are available at the CSUF Dropbox for Business website for Faculty/Staff.

Dropbox has a help article on how to change the email address on your Dropbox account.

Dropbox Help Center