Password Change Help & Support
This article covers help and support information for changing your campus password.
Be aware: Your campus password can not be changed through the Outlook web app (OWA).
View the Password Policy website for more information on when specific user types (e.g., faculty, staff, emeriti) are required to change their password.
The password requirements are:
+ Should be between 12 and 20 characters
+ Contain three of the following:
- a lower case letter ( a b c d ...)
- an upper case letter ( A B C D ...)
- number (0 1 2 3 4 5 6 7 8 9 )
- a special character ( ! @ # $ % & * - _ + , . )
+ No part of your name can be used
+ You cannot use your last 24 campus passwords
Need help with figuring out a password? View Password Requirements Troubleshooting.
If you connected a mobile device using ActiveSync (which most newer mobile devices use), you can view Reviewing Mobile Devices Connected to Your Email Account.
Contact the IT Help Desk at [email protected] or 657-278-7777 to find out which devices that our network indicates have connected to it.
NOTE: It may not be possible to see all devices that you have ever connected to the network, especially if the device has not connected for a long time.