ChatGPT EDU: Requesting an Account and Logging In

This article covers how CSUF faculty, staff, and students can request a ChatGPT EDU account and log in to ChatGPT EDU. It also covers how users who have an existing ChatGPT account tied to their CSUF email address can transfer their ChatGPT history to their ChatGPT EDU account or choose to delete their history.

Step 1: Request an Account

Submit a request to opt in to ChatGPT EDU

1. Go to the CSUF ChatGPT EDU website and click Opt-In to ChatGPT EDU.

CSUF ChatGPT EDU website with Opt-In to ChatGPT EDU button highlighted

2. Enter your campus username and password. Then click Login.

log in to campus portal

3. You will be prompted to authenticate with Duo.

Duo Push Notification

Remember you can use Other options to choose another way to authenticate with Duo.

4. Click Proceed to Checkout on the right.

ChatGPT Opt-In request form

5. Click Checkout.

You can click either Checkout button.

Shopping Cart with Checkout buttons highlighted

6. Your request has been submitted.

request submitted

7. You will receive an email confirmation from the Help Desk that your request was submitted.

You will receive a second email notification from OpenAI when your ChatGPT EDU account has been provisioned (created).

Usually ChatGPT EDU accounts are created (provisioned) within about 30-60 minutes of a request being submitted.

email confirmation of request

Step 2: Wait for your account to be provisioned

How do I know that my account has been created (provisioned)?

You will receive an email from OpenAI once your account has been created (provisioned). You can now move on to Step 3 below to log in to ChatGPT EDU.

sample ChatGPT EDU provisioning email

Step 3: Log in to ChatGPT EDU

I do NOT have an existing ChatGPT account tied to my CSUF email address (New User)

1. Click on the Join workspace button in the ChatGPT EDU provisioning email or visit the ChatGPT website.

Visit the ChatGPT website to log in to ChatGPT.

ChatGPT provisioning email with Join workspace button highlighted

2. Click Log in.

If you clicked on the Join workspace button in the provisioning email, you may see a pop-up indicating you were invited to the Fullerton workspace.

ChatGPT login page

3. Enter your campus email address and then click Continue.

Do not use any of the other login options listed below.

enter campus email address to sign in
  1. Enter your campus email address (e.g., [email protected] or [email protected]).
  2. Then click Continue.

4. Review the ChatGPT tips for getting started and then click Okay, let's go.

ChatGPT tips for getting started

5. You're done! You can now start using ChatGPT EDU.

ChatGPT EDU main interface
I have an existing ChatGPT account tied to my CSUF email address (Existing ChatGPT User)

If you already have a ChatGPT account tied to your CSUF email address, you will be prompted to decide what to do with the data/history on your existing account:

  • Transfer history/data to your ChatGPT EDU account
  • Delete your history/data

1. Click on the Join workspace button in the ChatGPT EDU provisioning email or visit the ChatGPT website.

Visit the ChatGPT website to log in to ChatGPT.

ChatGPT provisioning email with Join workspace button highlighted

2. Click Log in.

If you clicked on the Join workspace button in the provisioning email, you may see a pop-up indicating you were invited to the Fullerton workspace.

ChatGPT login page

3. Enter your campus email address and then click Continue.

Do not use any of the other login options listed below.

enter campus email address to sign in
  1. Enter your campus email address (e.g., [email protected] or [email protected]).
  2. Then click Continue.

4. Select Fullerton SSO when prompted to choose how you want to log in.

choose fullerton sso as login type

5. Enter your campus email address and then click Next.

CSUF Microsoft login
  1. Enter your campus email address (e.g., [email protected] or [email protected]).
  2. Then click Next.

 

6. Enter your campus password. Then click Sign In.

Your campus email address should automatically populate, but if not, you can type it in.

CSUF Faculty Staff authentication
  1. Enter your campus password.
  2. Then click Sign In.

 

7. You may be prompted to authenticate with Duo.

Duo Push Notification

Remember you can use Other options to choose another way to authenticate with Duo.

8. Review the ChatGPT tips for getting started and then click Okay, let's go.

ChatGPT tips for getting started

9. Review your options for your existing workspace and make a selection.

options for existing workspace
Option 1: Transfer existing chat history and GPTs
1. Select Transfer existing chat history and GPTs and then click Continue.
select transfer existing chat history and GPTs
2. Click Confirm transfer.
confirm transfer of history
3. Review the ChatGPT tips for getting started and then click Okay, let's go.
ChatGPT tips for getting started
4. You're done! You can now start using ChatGPT EDU.
ChatGPT EDU main interface
5. It may take time for your chat history and GPTs to be transferred to your ChatGPT EDU account, depending on how much data you have in your workspace.
existing workspace transferred
Option 2: Export and delete existing chat history
1. Select Export and delete existing chat history and then click Continue.
select export and delete existing chat history
2. Click Export and delete workspace.
confirm export and delete
3. Review the ChatGPT tips for getting started and then click Okay, let's go.
ChatGPT tips for getting started
4. You're done! You can now start using ChatGPT EDU.
ChatGPT EDU main interface
5. Check your email for the notification from OpenAI about your data export being ready. Click Download data export.

Note that if there is a lot of data in your workspace, it may take time for this data export to be generated.

Your data export is ready email notification
6. If prompted, click Log In and use your campus email address to complete your login.
ChatGPT login page
7. Your data history should automatically download as a .zip file to your Downloads folder, depending on your browser settings.

If the .zip file doesn't automatically download after logging in to ChatGPT EDU, go back to your email and click on the Download data export button again.

data history zip file downloaded

Need More Help?

Faculty & Staff:

Contact the IT Help Desk at [email protected] or 657-278-7777.

Students:

Contact the Student IT Help Desk at [email protected] or 657-278-8888.