IT Knowledge BaseRecent Updates

Recent Updates

  • This article will show you how to access your Outlook archive email from a web browser.

    All emails, calendar items, and tasks that are older than 1 year have been moved to the Online Archive.

    ** This means that none of these emails will be accessible on your live email, only on your Online Archive.

  • This article covers how to review the mobile devices that you have connected to your campus email account.

    NOTE: You will only be able to see devices connected with services such as Exchange ActiveSync and not devices using POP of IMAP. Most newer devices use Exchange ActiveSync.

  • This quick guide covers updating your WiFi password on your iOS device (iPhone, iPad, iPod touch) after changing your campus password.

    NOTE: You must be on campus and within range of the eduroam Wi-Fi network to make this change. These instructions show the iOS 9.3.1 release on an iPhone device.

    Manual Passwords
  • This quick guide covers how faculty and staff can change their campus password using the Self Service Password Change Application.

    Are you using a campus desktop iMac? View the Changing Your Campus Password on a Campus iMac article to avoid keychain issues.

    NOTE: You must know your current password in order to follow these instructions. If you are locked out of your account or do not know your current password, please contact your Department IT Coordinator (usually the department office manager) to have them reset your password.

    Manual Passwords
  • Updated on: Nov 29, 2018

    Smart Sync on Dropbox

    Manual Dropbox
  • This quick guide covers updating your WiFi password on your Android device after changing your campus password.

    NOTE: You must be on campus and within range of the eduroam Wi-Fi network to make this change. These instructions show the Android 6.0.1 (Marshmallow) OS release on a Samsung Galaxy S7 device. You may need to consult your device’s instruction manual to find similar instructions for your device.

    Manual Passwords
  • Updated on: Nov 14, 2018

    Clearing saved Distribution Lists

  • Updated on: Nov 14, 2018

    Update Your Off Campus Email

    Manual Security
  • Updated on: Jun 14, 2018

    VMware vSphere Client (techs only)

    These instructions will show you how to download, install and configure VMware vSphere client, a virtual machine (vm).

    The VMware vSphere client is a console for your virtual machine (vm) and allows the user to perform the functions listed below:

    • Power ON,
    • Power OFF
    • Create snapshots,
    • Delete snapshots
  • This article will show you how to access your Outlook archive email if you are using a PC with Outlook 2010/2013 or a Mac with Outlook 2016.

    All emails, calendar items, and tasks that are older than 1 year have been moved to the Online Archive.

    ** This means that none of these emails will be accessible on your live email, only on your Online Archive.

    NOTE:  The instructions below are displayed for Outlook 2013.  Instructions are similar for Outlook 2010 (for PC) and Outlook 2016 (for Mac).