Microsoft Windows Help & Support

This article provides contact and support information for Microsoft Windows.

Windows for Students Contact

Contact the Student IT Help Desk at [email protected] or 657-278-8888.

Visit the Student Genius Center on the first floor of the Pollak Library North. View their website for their hours:

NOTE: The Student IT Help Desk and Student Genius Center can only assist with issues in getting a product key for Windows 10; they are unable to assist with installation or issues that arise during or after installation.

Windows for Faculty/Staff Contact

Contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance with:

  • issues with your Windows installation on your campus-issued rollout desktop or laptop computer
  • issues with obtaining the product key to install Windows on your personal home desktop or laptop computer