Changing Your Campus Password on a Campus Mac

This quick guide covers how faculty and staff with a rollout Mac laptop can change their password and ensure that they can use the new password to log in to their Mac.

NOTE: You must know your current password in order to follow these instructions. If you are locked out of your account or do not know your current password, please contact your Department IT Coordinator (usually the department office manager) to have them reset your password.

1. Use the Employee Change Password application to change your password.

It is not recommended that you directly change your password on your Mac to avoid synchronization and keychain issues.

View step-by-step instructions on using the Password Change Application.

2. Plug your Mac into a wired connection (an active data jack on campus).

Need a wired connection? Visit the Academic Technology Center in the Pollak Library South room 237.

In order to sync your new campus login password with your Mac, you will need to come to campus and use a wired connection to update your Mac login password to match your new campus password.

2.1. Click on the password key icon in the menu bar and then select Reconnect.

Don't see the password icon? Visit the Academic Technology Center in PLS-237 or contact the IT Help Desk at 657-278-7777.

password menu
  1. Click on the password icon in the menu bar.
  2. Then select Reconnect.

2.2. Click OK when the error message appears.

error with password

2.3. Enter the new campus password you created in step 1. Then click Sign In.

enter your new campus password
  1. Enter the new campus password you created in step 1.
  2. Then click Sign In.

2.4. Enter your new campus password created in step 1 (Active Directory/Campus password). Then enter your current Mac login password. Then click Sync Password.

enter both new password and old password
  1. Enter your new campus password created in step 1 (Active Directory/Campus password).
  2. Then enter your current Mac login password. (This may be your previous Active Directory/Campus password.)
  3. Then click Sync Password.

2.5. Click OK when you get a confirmation that your Mac login password has been synced to your campus/Active Directory password.

You can now use your new campus password to log on to your Mac.

passwords synced

3. Update any mobile devices and laptops with your new password.

View Updating Your Password on Your Mobile Device to learn how to update your password on your mobile devices.

View Updating Your Password on Your Campus Laptop to learn how to update your password on your campus laptop.

NOTE: Turn on each device one by one to avoid any issues with your account being locked out.

4. Update your security questions.

View How to Set Up or Modify Password Recovery Security Questions and Off-Campus Email Address to learn how to update your account security questions.

NOTE: Security questions allow you to reset your password by answering the security questions; no need to contact IT for help!

Need More Help?

View Password Change Help & Support.

Visit the IT Password Change website.

Contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance.