Wi-Fi Calling for Android Users
This article covers how to enable Wi-Fi Calling on Android phones.
In areas where the cellular signal is weak, Wi-Fi Calling can be used to overcome the lack of signal to make calls.
Note that these instructions were performed on a Samsung Galaxy S24 phone. The steps for your device should be similar; if you experience issues, look up the Wi-Fi calling guide for your specific phone or wireless carrier.
Some of these steps only work on Android 6.0 and up.
1. Tap the Phone icon.
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2. Tap the three dots menu.
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3. Then tap Settings.
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4. Tap the slider button next to Wi-Fi Calling to enable it.
If you do not see this option, that means that your carrier (e.g., Verizon AT&T, etc) does not support the feature or you must contact your carrier to enable it.
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5. To update your emergency address, tap Wi-Fi Calling.
E911 provides a location for your phone when you call 911 emergency services.
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5.1. Tap Emergency Address.
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5.2. Enter your current location. Then tap to agree to the terms and conditions.
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- Enter your address.
- Then tap to agree to the terms and conditions.
5.3. Tap Save to save your changes.
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6. Wi-Fi Calling is now enabled.
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7. Make your phone call as usual. When you are using Wi-Fi for the call, you will see "Wi-Fi call" appear above the call information.
If your wi-fi call isn't going through, try putting your phone on Airplane Mode.
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Need More Help?
Faculty/Staff - contact the IT Help Desk at [email protected] or 657-278-7777.
Students - contact the Student IT Help Desk at [email protected] or 657-278-8888.