Students: Requesting a One-time Bypass Code

This article covers how students can request a one-time bypass code in case you don't have your 2FA device with you.

You need to have already provided an off campus email address in your portal settings. If you need help doing so, view the article on how to Update Your Off Campus Email.

1. Open a web browser on a computer or laptop to the Student Duo Setup site.

Open your web browser to the Student Duo Setup app.

2. Enter your campus username and password. Check the I'm not a robot box. Then click Login.

login to duo account
  1. Enter your campus username and password. This is the same information you use to log in to the campus portal.
  2. Place a check mark next to I'm not a robot.
  3. Click Login.

3. Click on "I don't have access to my device. Get one-time authentication code."

Duo enrollment page

4. Fill out your personal information

  1. Last Name
  2. Date of Birth
  3. Zip Code (leave blank for international students)
  4. One of the following
    1. Last 4 digits of your SSN
    2. OR Your CSUF Registration PIN
  5. Click "Submit"
verification screen

5. A code will be sent to you personal alternate email.

duo code sent

6. Go back to the CSUF Portal login page and login with your username and password.  

7. When prompted to authenticate with Duo, select Enter a Passcode.

  1. Enter the passcode you received in your email.
  2. Click on "Login"
Login with passcode

Note: The passcode will expire in 30 minutes.

Need More Help?

Contact the Student IT Help Desk at [email protected] or 657-278-8888.