IT Knowledge Base
User guides relating to IT access, software, services, security, requests, and training.
Topics
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Spear Phishing 8
- Report a Suspicious Email with PhishAlarm
- What is Spear Phishing and How do I Spot a Phishing Attack?
- Can I Click on the Link in My Email?
- How Do I Know What Website I'm Really Visiting?
- Why Can Emails Be So Dangerous?
- Why Should I Be Careful When Opening Attachments?
- Why Should I Look for SSL in the Web Address?
- Spear Phishing Help & Resources
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Faculty/Staff/Emeriti: Two-Factor Authentication (2FA) 9
- Enroll in Duo Security: Adding a Mobile Device to Your Duo Account
- Adding a device to your Duo account
- Setting Up Duo Mobile App on Your Mobile Device
- Using Duo Security to Access Campus Resources
- Using Duo Token/Fob to Access Campus Resources
- Update Your Off Campus Email
- Request Duo Passcode
- Allowing Cookies in Your Web Browser
- Downloading & Using Global Protect Campus VPN
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Students: Two-Factor Authentication (2FA) 7
- Students: Enrolling in Duo 2FA
- Students - Authenticating with Duo 2FA
- Students: Setting Up Duo Mobile App on Your Mobile Device
- Students: Adding/Removing Devices from Duo and Changing Duo Settings
- Allowing Cookies in Your Web Browser
- Students: Requesting a One-time Bypass Code
- Students: Changing Your Personal Email
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Alumni: Two-Factor Authentication (2FA) 1
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Encrypting Files and Folders 1
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External User Account Request 1
Other Resources
General Topics
- Campus Portal
- Faculty/Staff Email
- Student Email
- IT Service Request Forms
- Passwords
- Security
- Software Guides
- Support Guides
- Network
- Telecom
Special Topics
- Accessibility
- Asset Inventory
- User Login Change & Microsoft O365 Duo Authentication
- Dropbox
- Technology Tools
- Titan Direct Access ebooks
- Zoom
Training Information
- IT Training
- LinkedIn Learning
- Employee Training Center (ETC)