IT Knowledge BaseSpecial TopicsZoomZoom Conference RoomsGetting Started with Zoom Conference Rooms

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Getting Started with Zoom Conference Rooms

This guide will provide information on using Zoom Rooms in conference rooms such as how to start and join meetings, use the in-meeting controls, share content, and make calls.

Your Zoom Conference Room consists of:

  • Neat Pad - touch screen device from which you can control the meeting
  • Neat Bar - contains the speaker, microphone, and camera

To use the Zoom Conference Room, you will only need to interact with the Neat Pad or a connected device such as a laptop, tablet, or mobile phone.

Mute your speaker and microphone to avoid feedback if you will be joining a meeting on your device while also being in a Zoom Room conference space.  

What would you like to do?

Did you already invite the Zoom Conference Room to the meeting?

Do you see the upcoming meeting alert?

1. Click Join to join the meeting.

If the Zoom Conference Room is the meeting host, you may see Start instead of Join. If this is the case, you can tap Start to begin the meeting.

Upcoming meeting alert
1. Go to the Home page by tapping on the home icon.
Home page
2. Tap the meeting that you want to join.
Meeting list
3. Tap Join to begin the meeting.
Join meeting button
1. Go to the Home page by tapping on the home icon.
Home page
2. Tap Join.
Join button on home page
3. Use the keypad to enter the Zoom Meeting ID when prompted. Then, tap Join.

Refer to the meeting invite in your email for the Meeting ID (and Passcode, if applicable).

Join meeting screen
  1. Enter the Meeting ID.
  2. Tap Join.
4. If the meeting has a passcode, another window will appear. Use the keypad to enter the passcode. Then, tap OK.
Enter passcode screen
  1. Enter the passcode.
  2. Tap OK.
1. Go to the Home page by tapping on the home icon.
Home page
2. Check the meeting list to see if you can find the meeting that you want to join.
Meeting list

Did you find the meeting?

1. Tap Join to begin the meeting.
Join meeting button
1. Go to the Home page by tapping on the home icon.
Home page
2. Tap Join.
Join button on home page
3. Use the keypad to enter the Zoom Meeting ID when prompted. Then, tap Join.

Refer to the meeting invite in your email for the Meeting ID (and Passcode, if applicable).

Join meeting screen
  1. Enter the Meeting ID.
  2. Tap Join.
4. If the meeting has a passcode, another window will appear. Use the keypad to enter the passcode. Then, tap OK.
Enter passcode screen
  1. Enter the passcode.
  2. Tap OK.

1. Go to the Home page by tapping on the home icon.

Home page

2. Tap New Meeting to start an instant meeting.

New meeting button on home page

3. To invite participants to the meeting, select Invite from the in-meeting controls.

In meeting controls

4. Select whether you would like to invite participants by Contacts or Email.

Invite screen
  1. Tap Contacts to invite participants from your contacts list.
  2. Tap Email to enter in the emails of the participants that you want to invite.

Do you want to Invite by Contacts or Email?

1. Search by name or scroll to find rooms or contacts. Tap the radio buttons to add contacts to the Selected list. Then, tap Invite.
Invite by contacts screen
  1. Enter the name of the person or room you want added to the meeting.
  2. Tap the radio button(s) next to the participant(s) that you want to invite.
  3. The participant(s) will be added to the Selected list.
  4. Tap Invite.
1. Enter the email of the participant you want to invite. To invite multiple participants, put a space between email addresses. Tap Send to send an email invite to the intended participants.
Invite by email screen
  1. Enter the email address(es) to which you want to email the meeting invite.
  2. Press Send.

Make sure that screen sharing is enabled for participants!

Does the user sharing their screen have a Zoom account?

Is the meeting online or in-person?

Join the Zoom meeting on the device that will be sharing content before following these steps!

1. On the Neat Pad, tap Share Content.
Zoom Room Home screen
2. Confirm that the Meeting ID matches the meeting you've joined or will join on your device. Make note of the Sharing Key in case you need it later.

This information will show up on the Neat Pad and Zoom Room screen!

In most cases, the Zoom Room should be able to detect your signal. If it doesn't, that's when you'll need the Sharing Key.

Share Content screen with Sharing Key and Meeting ID
3. On the device that will be sharing content, click or tap Share Screen.
Zoom meeting
4. If prompted, enter the Sharing Key. Then, click or tap Share.
Enter Sharing Key prompt
  1. Enter the Sharing Key in the data field.
  2. Click or tap Share.
5. Select what content to share. Then, click or tap Share.

Sharing your screen will allow users to see anything on that screen, so if you need to switch back and forth between different content (e.g. if you begin a presentation with a Powerpoint but will switch to a software demo), you may want to share your screen instead of a particular application.

Select a window or application screen
  1. Click or tap the window or application you want to share.
  2. If you would like to share a video, check Share sound to enable audio sharing.
  3. Click or tap Share to share your screen.

What device are you sharing content from?

1. On the Neat Pad, tap Share Content.
Share Content on home page
2. Make note of the Meeting ID and Sharing Key.

This information will show up on the Neat Pad and Zoom Room screen.

In most cases, the Zoom Room should be able to detect your signal. If it doesn't, you will be prompted to enter the Sharing Key.

Share Content screen with Sharing Key and Meeting ID
3. Open Zoom on the device that will be sharing content. Click the Join tile. Then, enter the Meeting ID. Click Join.
Zoom desktop app
  1. On the Zoom home screen, click or tap Join to open the Join Meeting prompt.
  2. Enter the Meeting ID from the Neat Pad/Zoom Room screen.
  3. Click or tap Join.
4. Click Share Screen.
Zoom meeting
5. If prompted, enter the Sharing Key. Then, click Share.
Enter Sharing Key prompt
  1. Enter the Sharing Key in the data field.
  2. Click or tap Share.
6. Select what content to share. Then, click Share.

Sharing your screen will allow users to see anything on that screen, so if you need to switch back and forth between different content (e.g. if you begin a presentation with a Powerpoint but will switch to a software demo), you may want to share your screen instead of only a particular application.

Select a window or application screen
  1. Click or tap the window or application you want to share.
  2. If you would like to share a video, check Share sound to enable audio sharing.
  3. Click or tap Share to share your screen.
7. To stop screen sharing, tap Stop Sharing on the Neat Pad or click Stop Share on the device that's sharing content.
Stop share

Connect to the same network (eduroam) as the Zoom Room before starting!

View the CSUF Wireless Internet Access page for more information on connecting to eduroam.

1. On the Neat Pad, tap Share Content.
Share content button on home screen
2. Tap iPhone/iPad.
Share Content screen
3. Scroll down until you find the passcode.

The passcode will also appear on the Zoom Room screen.

Passcode on screen
4. On the device you want to share from, open Control Center and tap the Screen Mirroring icon.

To open Control Center, swipe down from the top right corner of the screen. On iOS 11 and earlier, swipe up from the bottom of the screen. The Screen Mirroring icon is the two overlapping rectangles.

Control Center
5. Tap the Zoom Room you want to connect to.
Room selection prompt
6. Enter the passcode. Then tap OK.
Enter passcode prompt
  1. Enter the passcode from the Neat Pad/Zoom Room screen.
  2. Tap OK.
7. To stop content sharing, tap Stop Sharing on the Neat Pad. Or, if you want to stop screen sharing from the iOS device, go back to the Control Center, tap Screen Mirroring, then tap Stop Mirroring.
Stop Mirroring
1. On the device you want to share from, open the Present to a Zoom Room website.
2. Enter the Meeting ID. Then, click or Tap Share Screen.

If you have the Sharing Key available, you could also choose Enter a Sharing Key to present, then provide the Sharing Key that is shown on the Zoom Room screen and Neat Pad.

Present to a Zoom Room screen
  1. Enter the Meeting ID into the data field.
  2. Click or tap Share Screen.
3. Select what content to share. Then, click or tap Share.
Select content screen
  1. Click or tap the window or application you want to share.
  2. If you would like to share a video, check Share sound to enable audio sharing.
  3. Click or tap Share to share your screen.

These controls will appear on the Neat Pad after you've joined a meeting.

in-meeting controls
  1. Mute/Unmute
  2. Start/Stop Video
  3. Share Content
  4. Security  (Lock Meeting, Enable Waiting Room, Allow Participants to: share screen, chat, rename themselves, unmute themselves, annotate on shared content)
  5. View (Change video layout, i.e. Speaker, Thumbnail, Gallery view)
  6. Camera Control (Manual, Auto-Framing, Multi-Stream, Mirror Effect)
  7. Participants
  8. Invite
  9. Record (Note: the meeting host will receive an email with a link to the recording(s) from the meeting.)
  10. More (Chat, Reactions, Polls, Captions, Breakout Rooms)
  11. Leave/End
  12. Volume slider

Camera Control settings

View the available camera control settings and how to change them
Manual

In Manual mode, the camera is in a fixed position throughout the meeting, This is the default setting.

Manual participant view
Auto-Framing

Auto-framing groups meeting participants in a single frame.

You can toggle on Multi-focus framing which will combine individuals into a single frame but with partitions between each individual.

Regular auto-framing and multi-focus framing
  1. Regular auto-framing
  2. Multi-focus framing
Multi-Stream

Multi-stream enables multiple video streams to show the view of the entire room plus frame(s) of individual participants.

Multi-stream is best viewed in Gallery mode. In Speaker mode, Zoom will only select the full room view as the speaker instead of the individual person speaking.

If there are too many people in the room or if people are too close together, Zoom may not be able to put everyone in an individual frame.

Multi-stream view
Mirror VIew

Mirror View flips the video horizontally so you are viewing participants (including yourself) the way you would if you were looking in a mirror.

Enabling this feature does not change the way participants in the Zoom meeting see your video.

Original video and flipped video
  1. Original view
  2. Mirror view

1. On the Neat Pad, tap Phone.

Home screen on Neat Pad

2. Use the number pad to dial the number you want to call. Tap the Call button to initiate the call.

You can dial the four-digit extension for internal callers. To add an external caller, dial 1 + the ten-digit phone number.

Phone screen on Neat Pad
  1. Tap the keys on the number pad to dial the phone number.
  2. Tap the Call button.

3. The call will appear on the Neat Pad and Zoom Room screen.

Zoom Room screen

4. Use the in-call controls on the Neat Pad.

The in-call controls are similar to the ones on the Zoom Phone apps! View guides on the Zoom Phone desktop app and Zoom Phone mobile app for more information.

In-call controls
  1. Mute/Unmute
  2. Keypad
  3. Add Call (use this to create a new conference call or add callers to conference call)
  4. Hold/Unhold
  5. Transfer
  6. Meet (use this to convert a call to a Zoom meeting)
  7. Volume slider
  8. End Call

Need More Help?

Contact the Helpdesk at [email protected] or 657-278-7777 for assistance.

Zoom Support - Zoom Room Quick Start Guide

Zoom Support - Zoom Rooms User Guide

Congratulations, you are done!