Downloading the Zoom Desktop Client

This article covers how to download the Zoom desktop client and sign in with your account.

NOTE: You must have an active CSUF Zoom account prior to following these steps. Please view the article on activating your account if you have not activated your account.

1. Open your browser to the CSUF Zoom download page.

Web browser address bar with https://fullerton.zoom.us/download populated

Open your browser to the CSUF Zoom download page.

2. Click on the Download button under Zoom Desktop Client.

Zoom should correctly identify the type of desktop client you need (PC, Mac, 32-bit, 64-bit).

Zoom Download Center

3. Locate the downloaded file and double click on it to run the installer.

Typically downloaded files are saved to a Downloads folder.

Downloads folder on a Windows 10 PC

4. The installer will automatically start running.

Depending on your device's security settings, you may have to allow the installer app to run.

Zoom installer

5. After the installation is complete, choose if you want the Zoom app to be automatically updated. Then click Done.

choose automatic update setting
  1. Choose if you want to have the Zoom app to be automatically updated when there is a new version available. Updates will not be installed during meetings or calls.
  2. Then click Done.

6. Next, click Sign In.

Zoom client pop-up window with Sign In button highlighted

7. Click SSO to sign in with your CSUF username and password.

NOTE: If you are already signed in to the Zoom web application, you may be automatically signed in to the Zoom desktop client.

Zoom sign-in screen with Sign In With SSO button highlighted

8. Enter fullerton as the company domain and then click Continue.

Zoom desktop client sign-in screen
  1. Enter fullerton as the company domain.
  2. Then click Continue.

9. Enter your campus username and password. Then click Login.

portal login page
  1. Enter your campus username and current password.
  2. Click Login.

10. You'll be prompted to authenticate with Duo.

Duo two-factor authentication prompt

11. In some web browsers, you will need to allow the site to open the Zoom app.

allow browser to open Zoom app
  1. In Mozilla Firefox, you may have to place a checkmark next to Always allow https://fullerton.zoom.us to open zoommtg links. This will allow you to click on Zoom meeting links in the future and automatically open the Zoom app.
  2. Then click Open Link.

12. On Windows PC, click Allow access if Windows Defender Firewall indicates it is blocking some features of the app.

Windows Defender Firewall blocking features

13. After a moment, the Zoom client will sign you in and you're ready to go!

Zoom desktop client home screen

Need More Help?

Faculty/Staff - contact the IT Help Desk at [email protected] or 657-278-7777.

Students - contact the Student IT Help Desk at [email protected] or 657-278-8888.

View the Zoom Help & Resources article.