IT Knowledge BaseGeneral TopicsSoftware GuidesEndNoteEndNote: Download & Installation for Windows

EndNote: Download & Installation for Windows

This article covers how CSUF faculty, staff, and students can download, install, and activate EndNote

Step 1: Remove Previous Versions of EndNote

If you do not have a previous version of EndNote installed, proceed to Accept the End User License Agreement

If you have an older version of EndNote on your device you need to remove it before installing the newest version.

This will help avoid potential clashes between multiple versions.  

1. Open the Settings

SPSS Statistics Guide - Jan20 - Word

2. Click on Apps

Windows Settings

3. Select EndNote from the list and click Uninstall twice

Apps and features

4. Restart your computer

restart computer

Warning: You will need to restart your computer to complete the uninstall process.

Step 2: Accept the End User License Agreement

1. Open your browser to the EndNote Software page and click "Download EndNote"

a. Go to the EndNote Software page:

b. Click on "Download EndNote"

CSUF EndNote website

2. Login using your Portal Username & Password

CSUF portal login

3. You'll be prompted to authenticate with Duo.

Duo two-factor authentication prompt

Remember you can use Other options to choose another way to authenticate with Duo.

4. Read and accept the End User License Agreement (EULA) then click on Download End-Note

Alert: Once you read the EULA, make sure to tick the check box and click on "Place your order"

end user license agreement

5. You have been redirected to a Dropbox page. Select the operating system that the software will be installed on. For this guide, click on PC (Windows).

choose operating system

6. Click on "Download" then "Direct Download"

direct download from Dropbox

Note: The download button is located in the top right of the web page

The file download time may vary based on the device and internet connection.

The Installation file will be saved to your computer as a .zip file.

7. Locate the downloaded file, RIGHT click on "PC", then click on "Extract All"

extract zip file

Please, make sure the files have been extracted.

If they are not extracted before running the installer, you will be prompted for a license key.

Step 3: Install the Software

1. Open the installation file in the extracted folder, "Run" the file (ENXXInst), and click Next>

Note: The installation file should have gone to the "Downloads" folder by default, unless changed.  The XX in the file name above is the current version number for the files that were just downloaded.  For example:  If the current version is 20, then file name would be EN20Inst.  The instructions below are for version 20, however the current version available to download may be the latest version and therefore the version number will differ.  The steps will remain the same.

If you are being prompted to enter a license key, it means that the files were not extracted from the zip folder as indicated in Step 2 above.

endnote installation wizard

2. Click Accept >

accept permission to use

3. Read the EndNote 20 information then click Next >

read me

4. Select “I accept the license agreement” to accept the terms of the End User License Agreement (EULA) then click Next>

accept license agreement

5. Optional: You can select “Custom” if you have specific installation preferences, otherwise leave it as "Typical" and click Next>

installation type

6. Optional: Configure your EndNote Installation location then click Next>

Note: It is recommended you leave the default path

destination for installation

7. Ready to install, click Next>

ready to install application

Warning: If you have a Microsoft Office application open during installation you will be asked to close it. Close any open applications and click on Retry.

file in use

8. Allow the program to install

A steel colored bar will show the installation progress.

9. Once installed, click Finish

installation success

EndNote is now Installed & Activated

Where is EndNote located? (Windows)

- Select the Start Button (Apps will be in alphabetical order)

- Go to the "E" section and you'll find the "EndNote" folder

- Open the folder to find EndNote

Windows start menu with app list
Need help using EndNote?

LinkedIn Learning is available to all active faculty/staff and currently enrolled CSUF Students

- Contains over 13,000 courses taught by real-world experts and a library that is constantly up-to-date

- On the CSUF Portal, search for "Linkedin Learning" to get started

Need technical assistance?

Contact the CSUF IT Help Desk


Call: (657) 278-8888

Email: [email protected]

Walk-in: Visit the Student Genius Center on the first floor of the Pollak Library North. Go to the SGC website for walk-in hours:


Call: (657) 278-7777

Email: [email protected]

Walk-in: Visit the Academic Technology Center on the second floor of the Pollak Library South. Go to the ATC website for walk-in hours:

The CSUF IT Help Desk, SGC and ATC can assist with:

  • Issues with accepting the EULA
  • Issues with installing EndNote
  • Issues with activating EndNote