Email On Behalf Of an Outlook Account You are a Delegate For

This article covers how to send an email On Behalf Of another Outlook campus account after being granted delegate access to manage another Outlook campus mailbox (or calendar). The article also covers how to add the From button to your email and how to add other managed accounts into a delegate's account.

Sending a new message On Behalf Of an account that you're a delegate for

1. Click the New Email button to start drafting a new message.

You can also Reply to or Forward an existing email you have received On Behalf Of an account you have been granted permission to send from.

New Email button on Outlook desktop
I do not have a From button.

1. Click the Options tab, then in the Show Fields section, click From.

Options tab
  1. Click the Options tab.
  2. Click From.
I have a From button, but I need to add the On Behalf Of account name.

1. Select the From drop-down to change the account you want to send from.

The From drop-down will display account(s) you have permission to send as. This includes accounts you have been assigned as a delegate, as well as accounts you have signed into Outlook with using a username and password (i.e. your primary and any other secondary email account.)

Email open in Outlook desktop app
  1. Click the From drop-down.
  2. Click Other E-mail Address. to add an email account you have been granted delegation permissions to.  

2. Type the account name you have permission to send email on behalf of into the From field. Then, click OK.

Send From Other Email Address prompt
  1. Type the name or email address into the From field.
  2. Click OK.
I have a From button and the account name in my drop-down. I want to add the account to send On Behalf Of.

1. Click the From drop-down, then select the name you have permission to send on behalf of.

select account to send from
  1. Click From.
  2. Select the name of the person you want to send the email on behalf of.

2. The From field will now display with the account name you have permission to send on behalf of. Continue to add the desired content to your email.

Construct the email.

3. The recipient will receive an email from the delegate. The email is sent from the delegate on behalf of the manager (i.e. Lane, Lana on behalf of Hamblin, DeLana).

Email Recipient Receives.
Sending a reply as an On Behalf Of email

1. In the manager's mailbox, select the email you want to reply to on behalf of an account you're a delegate for.

In the manager's mailbox, select the email.

2. Click Reply, Reply All or Forward.

Click Reply, Reply All or Forward.

3. The From will automatically populate with the account you are managing so that you can reply on behalf of that manager's account.

If you want to reply on behalf of another account you are a delegate for, select the drop-down arrow on the From button to change the name you can send on behalf of. To add an Outlook account you are a delegate of so you can send email on behalf of, view Add On Behalf Of Account Name.

Fill out the Reply email.

4. An email that is created and sent from the delegate's email on behalf of a managed account can be found in the delegate's Sent Items folder.

Email Sent... On Behalf Of...

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