IT Knowledge BaseGeneral TopicsFaculty/Staff Email Email Account Sharing and DelegationEmail... On Behalf Of... an Outlook Account you are a Delegate For

Email... On Behalf Of... an Outlook Account you are a Delegate For

This article covers how to send an email On Behalf Of... another Outlook campus account after being granted delegate access to manage another Outlook campus mailbox (or calendar).  The article also covers how to add the From button in to your email and how to add other managed accounts into a delegates account to send email on behalf of....

1. Create a new email.

In your email, click the Home tab, then create a New Email..

You can also Reply to or Forward an existing email you have received, On Behalf of... an account you have been granted permission to send from.

I do not have a "From..." button.

1. Click the Options tab, then in the Show Fields section, click From.

No From button, create a From field.
I have a "From..." button, but I need to add the "On Behalf Of..." account name.

1. Select the "From" drop-down to change the account you want to send from.

Type the name From you can to send email... On Behalf Of...
  1. Click the From drop-down; then
  2. Click Other E-mail Address.... to add an email account you have been granted delegation permissions to.  

The From drop-down will display account(s) you have permission to send as.  This includes accounts you have been assigned as a delegate.  As well as, accounts you have signed into Outlook with, using a username and password (I.E. your primary and any other secondary email account).

Accounts added to the From... drop-down, will allow you to send email on behalf of... that account, with the proper permissions.

2. Type the account name you have permission to send email "On Behalf Of...", then click "OK".

Type the account you are sending messages On Behalf of....
  1. Type the name or email address into the From... window; then
  2. Click OK.
I have a "From..." button and the account name in my drop-down, how do I add the account to send "On Behalf Of...".

1. Click the "From..." drop-down, then select the name you have permission to send "On Behalf of..."

select account to send from

2. Construct the email.

Construct the email.

The From field will now display with the account name you have permission to send On Behalf of...

Continue to add the desired content to your email, including the To... field, Subject field and email body.

Email Recipient Receives.

Email Recipient Receives.

The recipient will receive an email from the delegate. The email is sent from the delegate on behalf of the manager: (i.e. Lane, Lana on behalf of Hamblin, DeLana).

Reply to an... On Behalf Of... Email

1. In the manager's mailbox, select the email.

In the manager's mailbox, select the email.

Select the email you want to reply on behalf of....

2. Click Reply, Reply All or Forward.

Click Reply, Reply All or Forward.

3. Fill out the Reply email.

Fill out the Reply email.
  1. The From will automatically populate with the account you are managing so that you can Reply on behalf of... that manager's account.  If you want to reply on behalf of... another account you are a delegate for, select the drop-down arrow on the From button to change the name you can send on behalf of....  To add an Outlook account you are a delegate of so you can send email on behalf of..., view Add On Behalf Of... Account Name.
  2. Add the To recipient(s), type the subject and the content to the message you're sending the email on behalf of....
  3. Click Send.

Email Sent... On Behalf Of...

Email Sent... On Behalf Of...

Email that is created and sent from the delegate's email on behalf of... a managed account can be found in the delegates Sent Items folder.

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