IT Knowledge BaseGeneral TopicsFaculty/Staff Email Email Account Sharing and DelegationEmail... On Behalf Of... an Outlook Account you are a Delegate For

Email... On Behalf Of... an Outlook Account you are a Delegate For

This article covers how to create and reply to an email On Behalf Of... another Outlook campus exchange account after being granted delegate access to manage another Outlook campus mailbox (or calendar).  The article also covers how to add the From button in to your email and how to add other managed accounts into a delegates account to send email on behalf of....

Create an... On Behalf Of... Email

1. In your email, click the Home tab.

In your email, click the Home tab.

Click New Email.

2. Select From to send email On Behalf Of...

Select From to send email On Behalf Of...

Add From Button

3. No From button, create a From field.

No From button, create a From field.

Click Options tab > in Show Fields group > Click From.

Add On Behalf Of... Account Name

4. Type the name From you can to send email... On Behalf Of...

Type the name From you can to send email... On Behalf Of...
  1. Click the From drop-down.  Accounts listed here are your primary and secondary email accounts. You can add any exchange accounts you have been granted delegation rights to send email on behalf of... here.
  2. Click Other E-mail Address....

NOTE:  If the exchange account you have been granted delegation rights to is listed in From, select the account and go to Construct the email to continue.

5. Type the account you are sending messages On Behalf of....

Type the account you are sending messages On Behalf of....

Type the manager account, the account that granted you access to send messages on their behalf. >  Click ENTER on your keyboard.

Click OK.

6. Construct the email.

Construct the email.
  1. Add the To recipient(s), type the subject and the content to the message you're sending the email on behalf of....
  2. Click Send.

Email Recipient Receives.

Email Recipient Receives.

The recipient will receive an email from the delegate. The email is sent from the delegate on behalf of the manager: (i.e. Lane, Lana on behalf of Hamblin, DeLana).

Reply to an... On Behalf Of... Email

7. In the manager's mailbox, select the email.

In the manager's mailbox, select the email.

Select the email you want to reply on behalf of....

8. Click Reply, Reply All or Forward.

Click Reply, Reply All or Forward.

9. Fill out the Reply email.

Fill out the Reply email.
  1. The From will automatically populate with the account you are managing so that you can Reply on behalf of... that manager's account.  If you want to reply on behalf of... another account you are a delegate for, select the drop-down arrow on the From button to change the name you can send on behalf of....  To add an Outlook account you are a delegate of so you can send email on behalf of..., view Add On Behalf Of... Account Name.
  2. Add the To recipient(s), type the subject and the content to the message you're sending the email on behalf of....
  3. Click Send.

Email Sent... On Behalf Of...

Email Sent... On Behalf Of...

Email that is created and sent from the delegate's email on behalf of... a managed account can be found in the delegates Sent Items folder.