Office 365 Email Setup on Mac
This article will walk you through the steps to set up Outlook on your home computer. You will need to download Office 365 Pro Plus for Mac, which, depending your internet connection speed can take up to an hour. If you already have Office 365 Pro Plus for Mac and configured it to retrieve your CSUF email and are having issues, you can remove the settings and follow these instructions.
Prior to going through this installation of Office, you must remove any previous version of Office currently installed on your Mac.
1. Open the Microsoft Office website. Click Sign in either on the top right or middle of your screen.
2. Enter your campus email address and then click Next.
- Type in your full CSUF email address.
- Click Next.
3. Microsoft will detect your CSUF email address and redirect you to the CSUF Faculty/Staff Authentication page. Enter your campus password and click Sign in.
Your campus email address should already be populated on this screen, but if not, you can type it in.
- Enter your campus email password.
- Click Sign in.
4. You'll be prompted to authenticate with Duo.
New to Duo?
Remember you can use Other options to choose another way to authenticate with Duo.
5. Choose whether or not you would like to stay signed in by clicking "No" or "Yes"
If you are doing this on a shared computer we recommend you click on "No". If you are using your personal computer, you can click "Yes". Be aware that when you change your password, you will need to enter the new password when signing in.
6. Near the top right of your screen, click Install Office apps. Then, select Office 2016 from the drop-down menu.
- Click Install Office apps to open the drop-down menu.
- Select Office 2016.
7. The setup file will be downloaded and a pop-up from Microsoft will appear with instructions on how to run the setup file.
This guide shows Safari, but there may be slight variations based on what web browser you're using.
8. Open the downloaded .pkg file to open the Microsoft Office 2016 for Mac installer. Click Continue.
9. Click Continue to acknowledge the software license agreement.
10. Click Agree.
11. Click Continue.
The typical installation type is Install for all users of this computer.
12. Click Install.
13. Enter the username and password that you use to log into your Mac. Then, click Install Software.
The account must have administrative rights in order to install the software.
- Enter your Mac login username.
- Enter your Mac login password.
- Click Install Software.
14. Wait for the installation to finish.
The Install time remaining may not be entirely accurate and it may take several minutes to complete despite what it says.
15. When the installation is complete, click Close.
Configure Outlook 2016 for Mac
1. Open Finder and navigate to your Applications folder. Then, launch Microsoft Outlook.
- Open your Applications folder in Finder.
- Select Microsoft Outlook.
2. Click Get started.
3. Click Start Using Outlook.
4. If Outlook finds your email account, click Add [username]@fullerton.edu and your account will be set up automatically and you can skip to step 7.
5. If you are prompted to enter your email address, enter your email address and click Continue.
6. Enter your campus password and click Sign in.
Your campus email address should already be populated on this screen, but if not, you can type it in.
- Enter your email password.
- Click Sign in.
7. You'll be prompted to authenticate with Duo.
New to Duo?
Remember you can use Other options to choose another way to authenticate with Duo.
8. Your account is now setup. Click Done.
Need More Help?
Contact the CSUF IT Helpdesk at (657)278-7777 or [email protected].