Office 365 Email Setup on Mac
This article will walk you through the steps to set up Outlook on your home computer. You will need to download Office 365 Pro Plus for Mac, which, depending your Internet connection speed can take up to an hour. If you already have Office 365 Pro Plus for Mac and configured to retrieve your CSUF email and are having issues, you can remove the settings and follow these instructions.
Prior to going through this installation of Office, you must remove any previous version of Office currently installed on your Mac
1. Go to the Office homepage using the web browser of your choice. Click “Sign in” either on the top-right of your screen or in the middle

Open your browser to the Office homepage. Then click Sign in.
3. Microsoft will detect your CSUF email address and redirect you to the CSUF Faculty/Staff Authentication page. Enter your campus password and click Sign In.
Your campus email address should already be populated on this screen, but if not, you can type it in.

4. You'll be prompted to authenticate with Duo.
New to Duo?

Remember you can use Other options to choose another way to authenticate with Duo.
5. Choose whether or not you would like to stay signed in by clicking "No" or "Yes"
If you are doing this on a shared computer we recommend you click on "No" otherwise, if this is your personal computer you can click "Yes" just be aware that when you change your password you will need to enter the new password when signing in

6. Near the top-right of your screen, click “Install Office apps” and click “Office 2016” from the drop-down menu that appears

7. The setup file will be downloaded and a pop-up from Microsoft will appear with instructions on how to run the setup file
Note that these instructions may vary based on the web browser that you are using. For this documentation, Safari is being used

8. You will be brought to the following screen once opening the .pkg file that was downloaded, click "Continue"

13. Enter the user name and password that you use to log into your Mac
The account must have administrative rights in order to install the software

Configure Outlook 2016 for Mac
4. If Outlook finds your email account, click Add [email protected] and your account will be set up automatically and you can skip to step 7.

5. If you are prompted to enter your email address, enter your email address ([email protected]) and click "Continue"

6. Enter your campus password and click Sign In.
Your campus email address should already be populated on this screen, but if not, you can type it in.

Need more help?
Contact the CSUF IT helpdesk at (657)278-7777 or [email protected]