Add a Second Email Account to Your Outlook Desktop App

This article covers how to add additional email accounts to your Outlook desktop app.

Choose your operating system:

Windows PC

1. In the Outlook desktop app, click File.

File tab in Outlook

2. Under Account Information, click Add Account.

Add Account button

3. Enter the email address you want to add. Then, click Connect.

Outlook email entry screen
  1. Enter the email address you want to add into the data field.
  2. Click Connect to add the email account to your Outlook.

4. You may be prompted to log in with the account credentials. Enter the username and password, then click Sign in.

If you are trying to re-add an account that you recently removed from your Outlook, you may not see the Faculty/Staff Authentication log in prompt.

CSUF Faculty/Staff Authentication scren

5. You'll be prompted to authenticate with Duo 2FA.

CSUF Duo Authentication screen

6. A message prompt will appear confirming that the account was successfully added. Click Done. Then, restart Outlook for the changes to take effect.

Account successfully added prompt

7. After rebooting Outlook, the account now appears in your left pane. Click the > icon to expand and view the folders.

Second account added in Outlook left pane

1. Open Outlook and then click on the Outlook menu. Select Preferences.

Outlook menu
  1. Click on the Outlook menu.
  2. Then select Preferences.

2. Double click on Accounts under Personal Settings.

Outlook preferences window

3. Click on the plus sign at the bottom left of the Accounts window.

Accounts screen

4. Select New Account...

New account

5. Enter the campus email address that you want to add. Then click Continue.

Add email address
  1. Enter the campus email address that you want to add.
  2. Then click Continue.

6. Enter the password for the account you are adding. Then click Sign In.

CSUF Faculty/Staff Authentication
  1. Enter the password for the account you are adding.
  2. Then click Sign In.

7. You'll be prompted to authenticate with Duo.

Duo two-factor authentication prompt

8. Click Done when you see the notification that the account has been added.

account successfully added

9. Click the red button to close the Accounts window.

close Accounts window

10. The new account will show on the left of your Outlook app. It may take several minutes to download all of the emails and calendar events for the newly added account, especially if there are a lot of them.

new account added

Need More Help?

Microsoft 365 Support

Contact the IT Helpdesk at [email protected] or 657-278-7777.