IT Knowledge BaseGeneral TopicsSoftware GuidesEndNoteEndNote: Download & Installation for Mac

EndNote: Download & Installation for Mac

This article covers how CSUF faculty, staff and students can download, install, and activate EndNote

Step 1: Remove Previous Versions of EndNote

If you do not have a previous version of EndNote installed, proceed to Accept the End User License Agreement

If you have an older version of EndNote on your device you need to remove it before installing the newer version.

This will help avoid potential clashes between multiple versions.  

1. Open up Finder

SPSS Statistics Guide - Jan20 - Word

2. Click on Applications

Applications folder

3. Select EndNote from the list and put it in your Trash

move endnote to trash

4. Empty your Trash to finish uninstalling

Note: Open your Trash

1. Click on the gear icon

2. Then click "Empty Trash"

empty trash

Tip: You can also right-click/double-click/control-click on your Trash, then select "Empty Trash"

5. Restart your computer


1. Click on the apple icon

2. The select "Restart..."

restart computer

Warning: You will need to restart your computer to complete the uninstall process.

Step 2: Accept the End User License Agreement

1. Open your browser to the EndNote Software page and click "Download EndNote"

a. Go to the EndNote Software page:

b. Click on "Download Endnote"


CSUF EndNote website

2. Login using your Portal Username & Password

CSUF portal login

3. You'll be prompted to authenticate with Duo.

Duo two-factor authentication prompt

Remember you can use Other options to choose another way to authenticate with Duo.

4. Read and accept the End User License Agreement (EULA) then click on Download End-Note

Alert: Once you read the EULA, make sure to tick the check box and click on "Download End-Note"

End user license agreement

5. You have been redirected to a Dropbox page. Select the operating system that the software will be installed on. For this guide, click on Mac (MacOS).

choose operating system

6. Click on "Download" then "Direct Download"

direct download from Dropbox

Tip: The download button is located in the top right of the web page

Warning: The file download time may vary based on the device and internet connection.

Step 3: Install the Software

1. Locate & open the installation file, double click "EndNoteXXSiteInstaller.dmg"

Note: The installation file should have gone to the "downloads" folder by default, unless changed.   The XX in the file name above is the current version number for the files that were just downloaded.  For example:  If the current version is 20, then file name would be EndNote20SiteInstaller.dmg.  The instructions below are for version X9, however the current version available to download may be the latest version and therefore the version number will differ.  The steps will remain the same.

EndNote installer

2. Click Install

Install EndNote

3. Read the EndNote welcome message, then click Next

end user license agreement

4. Read the "Read Me" information, then click Next

Read Me

5. Sign in to your Mac Profile, then click OK

Alert: This is you Mac computer credentials, not your portal credentials

Mac OS password

6. Click Done

EndNote installed

EndNote is now Installed & Activated

Where is EndNote located?

- Open the Launchpad app (Looks like a rocket in a circle)

- Find the "EndNote" Icon (It may be on the second page)

- EndNote  will be located here unless it is moved

Need help using EndNote?

LinkedIn Learning is available to all active faculty/staff and currently enrolled CSUF Students

- Contains over 13,000 courses taught by real-world experts and a library that is constantly up-to-date

- On the CSUF Portal, search for "Linkedin Learning" to get started

Need technical assistance?

Contact the CSUF IT Help Desk


Call: (657) 278-8888

Email: [email protected]

Walk-in: Visit the Student Genius Center on the first floor of the Pollak Library North. Go to the SGC website for walk-in hours:


Call: (657) 278-7777

Email: [email protected]

Walk-in: Visit the Academic Technology Center on the second floor of the Pollak Library South. Go to the ATC website for walk-in hours:

The CSUF IT Help Desk, SGC and ATC can assist with:

  • Issues with accepting the EULA
  • Issues with installing EndNote
  • Issues with activating EndNote