IT Knowledge BaseGeneral TopicsSoftware Guides NVivoRequesting and Activating an NVivo Account

Requesting and Activating an NVivo Account

This article covers how faculty, staff, and students can request and activate an NVivo account.

For more information about NVivo, visit the CSUF NVivo website.

1. Log in to the portal and click on Online IT Help.

You can also go directly to the IT Service Request Forms website. You will be required to log in to the campus portal if you are not already.

portal app menu

2. Click on x section in the IT Service Request Forms.

IT service request forms

3. Click Proceed to Checkout.

NVivo request form

4. Review the details of your order. Then click Checkout.

shopping cart
  1. The Requested for field will default to YOUR name; if you are filling this form out on behalf of someone else, be sure to change this field to that person's name.
  2. Use Special instructions for any additional comments you may have about this request.
  3. Click either of the Checkout buttons when you are ready to submit your order.

5. Your submission is successful! Make a note of the RITM number; use this number when contacting the Help Desk about this request.

Requests may take 1-2 business days to process.

order submitted

You will also get a Start Using NVivo Now email from Team NVivo. For now, you can ignore that email, although it does have some helpful links you can return to later. You should get the It's Time To Get Started With NVivo email right after the Start Using NVivo Now email.

NVivo get started email
  1. Click on myNVivo profile to set up your account.
  2. Or you can click on Complete Your myNVivo Profile.

7. Create a password for your NVivo account and then click Confirm.

This password should be different from your CSUF account password!

create password

8. Click Back to Log in.

password created

9. Enter your CSUF email address and click Continue.

Faculty/staff should enter their email address; students should enter their email address.

enter email address

10. Enter the password you created in step 7. Then click Log In.

enter password

11. Check the boxes to agree to the privacy policy and terms and conditions. Then click Accept.

accept agreement

12. Follow the steps in the Get Started With NVivo section to download and activate your NVivo software.

Note you can visit the NVivo Customer Hub or NVivo Training for more help.

NVivo welcome page

Need More Help?

Faculty/staff can contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance.

Students can contact the Student IT Help Desk at [email protected] or 657-278-8888 for additional assistance.