Requesting an Administrator (Tier 1/2) Account
This article covers how Department IT Coordinators (DITCs) can request a Tier 1 or Tier 2 administrator account used by department techs to manage workstations and servers.
1. Log in to the IT Service Request Forms and access Account Management.
2. Click on Email/Login Accounts.
3. Click New Account.
4. Select Other from the Category drop-down menu.
5. Select Administrator Person Account from the Type drop-down menu.
6. Next, select how the account will be used: Server Administrator Account or Workstation Administrator Account.
- Server Administrator Account: Account to be used to manage department/campus servers
- Workstation Administrator Account: Account to be used to manage department/campus workstations
7. Enter username or CWID of the person who will be managing the server(s)/workstation(s). Then click Next.
- Enter the username or CWID of the person who will be using this account to manage the servers/workstations.
- Then click Next.
8. Choose the domain of the servers/workstations that the person will be managing: AD, ACAD, or AF.
9. Optional: select an account expiration date for this access.
10. Click Continue.
Note that you cannot modify the Name or username for this request. Other fields such as Department, Office, and Work Phone should also be left as is.
11. Verify the information is correct and then click Submit.
12. You will see a confirmation that your request was submitted. You'll also receive an email confirmation.
When the email account has been created, you will get another email letting you know the temporary password that has been assigned to the account.
Need More Help?
Contact the IT Help Desk at [email protected] or 657-278-7777.