IT Knowledge BaseGeneral TopicsIT Service Request Forms Getting StartedGetting Access to the IT Service Catalog Request Forms

Getting Access to the IT Service Catalog Request Forms

This article covers how to get access to the IT Service Catalog Request Forms and become a designated Department IT Coordinator (DITC).

Department IT Coordinator (DITC) Designation

In order to have access to the IT Service Catalog Request Forms to request IT services, you must be designated as the Department IT Coordinator (DITC) for your department(s).

To be set up as a DITC:

  1. Have your department chair/director/manager send an email to telecom@fullerton.edu indicating that you should be designated as a Department IT Coordinator. The email should include the specific department ID(s) that you are the DITC for (i.e. 10356, 10220). Also include whether you are the primary DITC or a backup DITC for each of the department IDs
  2. View the online training course that is available here: http://www.fullerton.edu/ITTraining/other/service_catalog. Be sure to follow the instructions at the end!
  3. You will receive a reply from IT Training once your account has been activated.

NOTE: A current Department IT Coordinator for your department can also email telecom@fullerton.edu to designate you as a DITC.