Viewing the Status of an IT Purchase Authorization

This article covers how requesters can view the status of IT Purchase Authorization requests that they have submitted.

View the status of active requests

If a request has not yet been completed, you can check the status in the My Active Requests section.

1. To view the status of an active request, click on My Active Requests.

IT Request Forms menu

1.1. Click on the arrow in the Stage field to expand the status.

1.2. View the Stage information to determine which IT Subject Matter Experts are involved with your request.

Stage Name Who is Working on This Request?
SME Review View the IT Purchasing SME list. Depending on which category/categories that you selected on your request, those SMEs are involved with your request.
ISO Review The Information Security Office Subject Matter Expert is involved with your request. Contact iso@fullerton.edu to find out more.
C&P Review Contracts & Procurement is reviewing your request. Refer to the IT Purchasing SME list for contact information.
ATI Review The ATI Office is reviewing your request. Refer to the IT Purchasing SME list for contact information.
View the status of completed requests

If a request has been completed, you can check the status in the Request History section.

1. To view the status of a completed request, click on Request History.

IT Request Forms menu

2. The Approval field will indicate whether the request was Approved or Rejected.

3. Click on the REQ number to view the IT Authorization Number (approved requests) or the rejection reason (rejected requests).

3.1. For approved requests, the IT Authorization number will be at the top of the page.

Be sure to scroll down to view if there are any comments, especially as you may have been asked to make the purchase with a purchase requisition as opposed to a p-card.

3.2. For rejected request, scroll down to view the comments made by IT as to why it was rejected.

In this example, although the VPAT was accessible, the purchase was deemed too expensive.

IT will attempt to be as descriptive as possible when indicating why your request was rejected.

Need More Help?

For technical assistance, please contact the IT Help Desk at helpdesk@fullerton.edu or 657-278-7777.

For assistance with the IT Purchasing process, contact the IT Purchasing Team at dl-itpurchasing@fullerton.edu.